Assistant, Merchandising WW London, England
Job description
Position Overview
The Digital Visual Merchandising assistant supports the digital visual merchandising senior assistant(s) and/or associate(s) in ensuring the merchandising plan is executed correctly and on time. They will work cross functionally to collaboratively execute product lifestyle management and merchandising improvements on site.
They will continuously monitor the site to ensure that all products are showing up onsite in line with our flagship requirements. They will aim to troubleshoot customer facing issues ahead of those being called out to the contact centre.
This role is key in maintain flagship standards onsite, they will be aware of the divisional plans, seasonal buys and forecast in order to make the best merchandising decision. Detail-orientated approach and a genuine interest in understanding what drives customers to buy.
Essential Duties & Responsibilities
- Execute Visual Merchandising plan.
- Resolve issues as quickly as possible to optimize sales.
- Ensure PDP’s are at a 98% live with no issues.
- Daily site checks and merchandising improvements.
- Know their divisional seasonal buy to merchandise appropriately.
- Monitor top sellers and stock levels in order to trade performance and feedback with buying and planning.
- Run adhoc requests and reports for senior team members.
- Partner with product catalogue in order to support the product go live to support the merch plan
Experience, Skills & Knowledge
- 1+ full strategic cycles experience (can be from an internship covering a full performance cycle)
- Strong Excel skills (Pivot & Vlookup) to manipulate big data sets
- Good understanding of web tools (Salesforce Excel etc)
- An entrepreneurial, career hungry mindset
- Highly organized with a sharp eye for details.
- Intuitive and initiative.
- A willingness to get stuck in and learn
- Passion to work in a luxury fashion brand.
- Strong communication skills, both written and verbal
- Demonstrated aptitude for technology, including understanding product data flows and e-commerce software
- Positive, “can-do” attitude
- Willingness to be flexible and pivot across multiple tasks and priorities as necessary
- Proactive, taking initiative for needed improvements and problem solving
