Assistant Marketing Manager – Customer Events Oxford, England
Job description
We are the world’s largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have global impact.
ABOUT THE ROLE
As our new Assistant Marketing Manager – Customer Events, you will be responsible for driving OUP’s successful third-party events program, developing and shaping face-to-face events to best meet the needs of our community and OUP’s business objectives; maximising opportunities for community building, raising brand awareness, and developing advocacy.
You will oversee the successful delivery of global third-party conferences, working to maximise their effectiveness, and driving ROI, while also contributing across a range of broader team initiatives.
Duties will include:
- Plan and deliver ELT’s third-party conference program, ensuring attended events are impactful, on-time, and to budget.
- In collaboration with internal marketing stakeholders, event organisers, and freelancers, develop impactful exhibitions and speaker programs.
- Engage with and coordinate third-party suppliers to deliver safe, high quality, and on-brand event experiences, on time and to budget.
- Support the ELT division with cross divisional events, ensuring ELT requirements are accounted for from planning to delivery.
- Produce detailed reports, sharing analysis and providing evidence-based proposals for improving customer reach and customer experience.
- Collaborate with, and support marketing colleagues on, broader team initiatives.
- Support team workflows, ensuring speaker and event requests are handled efficiently; consistently make recommendations for streamlining processes.
- Ensure ethical and compliance protocols are followed across all event activity.
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
ABOUT YOU
Essential:
- Demonstrable experience working in events.
- Ability to manage projects.
- Ability to work collaboratively.
- Ability to organize and prioritise workload in a fast-paced, high-volume environment.
- Good understanding of digital marketing.
- Ability to adapt and change while keeping up with digital trends and technology.
- Excellent interpersonal and presentation skills.
- Strong soft skills online and in-person.
Desirable:
- Interest or background in education.
- International event management experience.
- MS Project, or equivalent project manager software experience.
BENEFITS
We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
Please see our Rewards and Recognition page for more information.
QUERIES
Please contact [email protected] with any queries relating to this role.
We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
