Assistant Manager Gucci Beauty - Belfast Belfast, Northern Ireland
Job description
ASSISTANT MANAGER GUCCI BEAUTY
FRASERS, BELFAST
FULL TIME
Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin care and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to range of social causes as well as seeking to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com . ROLE SUMMARY
The assistant manager will be responsible for supporting the Business Manager to deliver an overall sales objective as well as ensuring excellence of execution for their account. Assisting in managing and motivating their team. This role requires the individual to represent the Business Manager when they are not in store. The individual should have a strong sales background and proven experience in beauty with a high level of make-up artistry and preferred fragrance knowledge.
BENEFITS ON OFFER
Day off on your birthday
Access to My Coty Shop with fantastic discounts
Generous family and wellbeing support policies
Private medical scheme
Income protection
Personal leave policies
Maternity leave from 12 weeks-6 months
KEY ATTRIBUTES AND BEHAVIOURS
Lives beauty – Deep understanding for the industry and luxury brands Owns and drives business if it was their own. Is a master of knowledge on the business and the store Provides quality Actionable Insight to area manager Establish and maintain strong, effective relationships with key stakeholders Executional excellence – Uncompromising focus on standards, attention to detail and protecting brand equity Relentless and tenacious – a true salesperson Share and re-apply – Willing to learn from others and share success Collaborates easily with others and adapts to different working styles Able to effectively listen, influence and persuade Maximizes time and manages team productively Adapts to changing priorities as needed, is flexible and accountable Empowered to use initiative Is resilient and adapts to new challenges Actively takes charge of self-development and performance growth
Proven experience in beauty with a high level of make-up artistry
KEY ACCOUNTABILITIES
Sales and Customer Service Support BM to coach and motivate the team to achieve monthly sales targets Maintain company benchmarks on ASP, Sales Mix and Split Support BM to fairly manage distribution of targets to team, daily, weekly, monthly Deliver Coty’s customer service ceremony with every customer Build relationships with customers to influence and sell Consistently upsell
Perform Make-Up and niche fragrance consultations to drive sales and brand loyalty
Excellence of Execution
Lead by example be a brand ambassador, protecting the equity for Coty brands
Keep updated on and encourage team to We Live Beauty and mandatory Coty Academy
Be fully aware of all company and retailer initiatives relevant to your account
Follow all company merchandising guidelines on both permanent and promotional space
Accurately complete month end, payroll & feedback within set guidelines and time limits
Commercial awareness – Coty business performance, competitor activity and market share Plan and execute customer eventing ensuring brand equity
Adhere to Company uniform and grooming guidelines and ensure the team do so
Work within the retailer Code of Conduct guidelines and KPIs always
Escalate any issues to Area Manager
Team working
Support the BM in developing the team. Escalating any issues to the AM.
Strong working relationships with the Coty in store team
Manage and welcome agency staff as part of the team
Develop effective working relationship with mobile consultants
Grow networks with the wider Coty team within your area
Maintain excellent communication with the Area Manager
Develop and maintain relationships with retailer staff and management
Be available for ad-hoc mentoring new managers to the business
Technical Processes
Use of ipad for email, reporting and VM guidelines
Control of ipad and Coty passwords for self and team
Use of Coty systems and online documents. Ensure use by the team.
