Job description
We are seeking a strong Assistant Manager to help lead our Heav'nly team in Downtown North Andover! Heav'nly Donuts first started in 1975 in Methuen and has grown to 14 stores in the area. We pride ourselves in serving the best quality donuts, pastries and coffee around. Our Assistant Manager needs to be a leader, a teacher, a barista, an accountant, a baker, a coach and a cheerleader all in one! Responsibilities: Along with the Store Manager, help lead a successful business using your own individual management style. Hire, train and schedule all staff. Review inventory and place weekly orders with vendors as needed. Effectively control all food costs. Serve customers in a friendly manner. Our managers are hands-on and work the floor during morning hours leading the rest of the team. Create a positive and friendly environment for customers and co-workers. Adhere to all safety and sanitation regulations. Communicate effectively with your team. Lead by example. Give feedback. Have patience. Be a coach. Qualifications: 3+ year previous years experience managing in food service industry is preferred. Need to be dependable and trustworthy Ability to thrive in a fast-paced environment Excellent communication skills Strong attention to detail Must be well organized at all times ServSafe Certification REQUIREMENTS Must be eligible to work in the United States Must speak English Must have reliable transportation to and from work Must be dependable, punctual and trustworthy Ability to thrive in a fast paced environment ServSafe Certification 3+ year previous years experience managing in food service industry Excellent communication skills Strong attention to detail Must be well organized at all times Heav’nly Donuts has been serving New England’s freshest coffee and donuts since 1975. Featuring locations across Massachusetts and New Hampshire, Heav’nly Donuts provides customers with fresh brewed coffee in a variety of flavors and hand-cut donuts made daily. With that kind of fresh made, home-style service, it is no wonder why Heav’nly Donuts customers return again and again. Each of our donut shop locations feature a large selection of coffee and tea, specialty beverages, and fresh made and glazed donuts and treats. Visit any Heav’nly Donuts location to find our experienced staff rolling, glazing, and hand cutting the donuts and baked goods fresh each day. The Heav’nly Donuts difference is in our old fashioned donut making and coffee brewing style that customers come back for day after day. The coffee is brewed with no flavor shots to enhance flavor, the donuts are hand cut and made in each location, and the sandwiches and food are made fresh without processed ingredients. Heav’nly Donuts is not a chain of coffee shops…Heav’nly Donuts is where the freshest coffee and donuts in New England can be found! The quality of freshly baked goods and hand-cut donuts is matched by the first-class customer service offered at each Heav’nly Donuts location.