Job description
The post holder will support the Head of Legal Services across the range of duties within the Legal Services Team including legal services, policy governance and the administration associated with Care Quality Commission (CQC) registration.
Working to strict timescales, the post holder will provide full senior administrative support to the Legal Services Department in managing the administrative process for the management the process including the sourcing and collation of evidence for review by the Head of Legal Services as well as maintaining databases and producing regular reports.
The post holder will support the Head of Legal Services in managing inquests, preparing witness statements and supporting staff as required when attending as witnesses at inquests or court.
- Co-ordinate the activities of designated officers, liaising with Executive, Non-Executive and Associate Directors.
- Arranging meetings and hospitality, producing agendas, taking, transcribing and distributing minutes of meetings for meetings and committees relevant to the role.
- Work with minimal supervision; manage an unpredictable workload, making decisions where necessary.
- Attend relevant meetings, liaising with other Directors/Managers as appropriate.
- Our SOOTHE resources - supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
- Counselling support and lifestyle information with advice on a variety of personal matters
- In our Gift providing a platform for your voice to be heard to inform change
- The opportunity to purchase additional annual leave
- Opportunities for flexible working (depending on the role)
- Career development opportunities and coaching plus access to in house training programs
- Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
- Child Care Vouchers Scheme
- Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
- NHS discounts available via the Blue Card and Red Guava schemes
- Provide support to Directorates and teams and respond to information regarding litigation and other legal issues
- Assist in the maintenance and production of the Trust’s assurance processes
- Assist the Head of Legal Services in the provision of related legislation training packages for all levels of staff.
- Contribute to and co-ordinate the production of legislative reports for Trust Board, Directors, localities and Committees.
- Review incidents to identify potential breaches of legislation.
- Manage all claims confidentially and in accordance with agreed procedures and ensure correspondence with solicitors, the NHS Resolution Centre and other interested parties is timely and to agreed standards.
- Keep the Head of Legal Services up to date on the status of claims and produce information in a suitable form to report to Trust Board, Directors, Quality Governance Committee and Commissioners.
- Develop standard letters and reports to an agreed style that satisfies the requirements of the Trust, the NHS Resolution Centre and others and conforms to the requirements of the civil procedure rules.
- Request and progress required responses from other departments involved in the provision of claims related information including, Payroll Services, Health Records, Human Resources, Health and Safety and Training.
- Provide a highly confidential and efficient word processing and spreadsheet service involving complex and sensitive information
- Manage all office support services.
- Work closely with members of the Legal Services Team to ensure the consistent service delivery of the Legal Services team with respect to policy governance.
- Ensure compliance with CQC registration requirements by logging, tracking, monitoring and drafting documentation for variations and notifications under the CQC registration rules.