Assistant General Manager Watford, East of England, England
Job description
Assistant General Manager
DESCRIPTION
Looking for something out of the ordinary? We're looking for a hard-working Assistant Manager to join our world class and growing team and help us fulfil our goal to become the UK’s leading experiential leisure operator.
THE ROLE.
Assistant General Manager.
THE ROLE LOCATION.
BOOM Battle Bar is a young, exciting competitive socialising business. It is the first and only Battle Bar in the world. An entertainment battleground combined with a premium bar centered around competitive entertainment. From Crazier Golf to Augmented Darts, from Axe throwing to Shuffleboard, with theatrical cocktails and street food, it has it all. A high energy environment where customers battle with each other for the ultimate competitive high.
ABOUT US.
BOOM Battle Bar is a young, exciting competitive socialising business. It is the first and only Battle Bar in the world. An entertainment battleground combined with a premium bar centered around competitive entertainment. From Crazier Golf to Augmented Darts, from Axe throwing to Shuffleboard, with theatrical cocktails and street food, it has it all. A high energy environment where customers battle with each other for the ultimate competitive high.
OUR VALUES.
- In a nutshell, as brilliantly fun for our employees as our guests. If we aren’t feeling the energy and excitement, then neither will our guests. We like to combine the idea of having fun with taking responsibility for our work and getting things done.
- Our people bring a big dose of passion to work with them. They give energy. They have a ‘come on let’s be the best on the planet mentality. They radiate a buzzy positivity in everything they do.
- Being frank and honest about how we are doing is key to our success. We are always hungry for new ideas and fresh combinations that help us improve and stay ahead of the pack.
- We know we can go further as a team if we embrace individuality and a range of different personalities. We want people to lean into what they are good at. We champion a richer mix of talent.
ABOUT YOU.
- Experience within management.
- Food and Beverage experience at management or supervisor level – Wet led venues score extra points on application.
- Excellent business acumen & financial understanding.
- Experience in building energised and engaged teams.
- Excellent people management skills.
- Demonstrated ability to achieve and surpass targets.
- Willingness to work late nights, weekends and overnight stays.
- A passion for hospitality!
ABOUT THE ROLE.
As Assistant General Manager, you’ll Support the General Manager in leading the venue to deliver world class guest service and maximise income across our games and F&B. The AGM will effectively supervise, direct, and lead the entire 15+ team to ensure guest experience is at the heart of what we do!
RESPONSIBILITIES – WHAT YOU DO.
- Lead, monitor and manage happy and high performing team, to ensure our team remains engaged and in love with what they do.
- Have a handle on all recruitment, onboarding, training, rostering, performance management, brand standard and quality control.
- New Business Development – implementation of each venues marketing plan including up-selling, outreach activities, lead generation and in store experience
- Deliver an immersive and engaging world class hospitality experience.
- Manage all aspects of maintenance, health and safety.
- Exceed your sales targets and smash your EBITDA targets.
STRENGTHS – HOW YOU DO IT.
- Organised - Direct people clearly, using time effectively to get things done.
- Influence - you will be managing, supporting, and coaching experienced Managers, as well as some newbies. Help them, support them, and guide them.
- Coaching - Enable others around you to develop and grow, empowering them to do things themselves to your standard and the standard of the business.
- Passionate – Be creative, be enthusiastic, and be determined.
- A keen eye for detail – From standards to comfort working with budgets, payroll, revenue and forecasting.
- Fun - Be the kind of boss everyone wants to work for, with strong communication skills.
WHAT WE OFFER.
- Salary up to £35,000 dependent on relevant experience
- Share Incentive Plan
- Matched 5% pension contributions
- 50% off Food and Drink
- Support network: webinars, colleagues, etc
- Employee Assistance Programme including 24/7 access to free, confidential and specialist mental health/wellbeing support
- Discounts for your friends and family on our amazing adventures
- Day-off for your birthday
Heads up: Experience is important, but attitude and finding the right ‘fit’ comes first for us.
Good luck!
Job Type: Full-time
Salary: £24,000.00-£32,000.00 per year
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
