Job Advert

Assistant Facilities Manager Vacancy - full time position

Working hours - Monday – Friday 13:00 – 21:00 and up to three weekend days in one month.

This is an exciting time for Facilities Management at the London Borough of Tower Hamlets as we have just moved into our New Town Hall. You have a real opportunity to be involved in an excellent professional and customer focused Facilities Management Service.

Role Purpose

The Assistant Facilities Manager will assist with the management and development of workspace and buildings within the Councils corporate property portfolio. The remit includes the Town Hall, Libraries, Idea Stores, Administration buildings, Youth Centres, Community building, Children’s Centres, Adults Centres, and parks buildings.

The postholder will have staff responsibility including security staff and ensuring that appropriate performance targets are set and monitored.

The postholder will assist in developing relationships with all internal and some external stakeholders and ensuring that service users expectations are managed.

The Post Holder will work over some weekend days overseeing events taking place at the Town Hall and manage a busy reception for a range of different service providers.

The Post Holder will have responsibility for assisting in the development and planning of the future of FM services and will be expected to contribute to management meetings, take on small projects and produce reports.

The post holder will ensure that buildings are safe, clean, health and safety compliant, fit for purpose and ensure that value for money and excellent customer service is at the forefront of our service delivery.

Key responsibilities:

• Contribute to management and development of FM service.
• Takes the lead in analysing data for the service and ensure continuous quality provision of high-quality FM services

• Responsible for the production of monthly service reports
• Assist to ensure that Health and Safety and Statutory compliance targets are met
• Ability to deliver small Projects.

The ideal candidate will:

Have excellent experience of management within a Facilities and Customer service environment.

Have excellent problem-solving skills and change management skills.

You should have a target driven approach and be a problem solver.

Analyses data, with the ability to produce service reports.

Have excellent planning skills.

We are also looking for good IT skills including the ability to use of MS Office. A Health and Safety qualification and knowledge of building inspections is desirable.

This post will include a weekend working allowance.

If you would like to speak to anyone about the position, please email John Ali at [email protected] or call his mobile on 07544 363075. Or email Ian Polston at [email protected] or call his mobile on 07931 100334.

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

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