Assistant Communications Business Partner, Consumer Relationships & Consumer Lending London, England
Lloyds Banking Group
Full Time
London, England
45054 - 50060 GBP ANNUAL Today
Job description
End Date
Tuesday 08 August 2023
Salary Range
£45,054 - £50,060Agile Working Options
Job Description Summary
Advance the reputation of Lloyds Banking Group as the bank that helps Britain prosper through creation and delivery of innovative and creative communication plans that evidence effective storytelling, are fully integrated, multi-channel and build pride in the Group.
Job Description
- JOB TITLE: Assistant Communication Business Partner
- SALARY: £45,054 - £50,060 (Salary may vary on location)
- LOCATION(S): London, Bristol, Halifax & Edinburgh
- HOURS: Full Time
- WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
Are you a curious, creative, and coordinated individual with a passion for finding and sharing stories? Do you have a keen interest in news, current affairs, and the world of consumer retail banking? If so, we have a brilliant opportunity for you to join our Group Corporate Affairs team as an Assistant Communications Business Partner.
Why Lloyds Banking Group
We’re on an exciting journey to transform our Group and the way we’re crafting finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.
In this role, you will be part of the Consumer Business Partner team, supporting consumer relationships across our branch and brand network, and our consumer lending businesses. As an integral member of our team, you will have the chance to collaborate with leaders, develop engaging communications, and contribute to our organisation's growth and purpose. If you are ready to embark on an adventure where each day brings new opportunities and creative challenges, read on!
What your day looks like:
Imagine starting your day with a hot cup of coffee and a brainstorming session with your Consumer Business Partnering colleagues. Together, you discuss upcoming initiatives, growth stories, and essential communication opportunities from across Lloyds Banking Group. You feel encouraged as you share ideas and insights, knowing that your contributions will help shape impactful narratives for our customers and stakeholders.
Next, you dive into crafting an engaging agenda for an internal broadcast. You collaborate closely with leaders, understanding their vision and translating it into a captivating storyline. With your excellent attention to detail, you ensure that the flow of the broadcast is flawless, mentoring speakers on their presentation style and incorporating visual elements that enhance their delivery.
In the afternoon, you meet with a key stakeholder to discuss their media plan for a new partnership that offers a leading consumer proposition for Halifax, Lloyds Bank and Bank of Scotland customers. With your inquisitive nature, you ask thought-provoking questions that uncover their objectives, desired outcomes, and overarching business aims. Armed with this information, you collaborate with the Group Corporate Affairs media relations team to develop a communication plan that not only delivers strong media coverage but also aligns with the strategic vision and the Group’s customer-centric approach.
Throughout the day, you engage with cross-functional teams, including creative agencies and technical experts, to ensure the smooth execution of projects. You thrive in a collaborative environment, leveraging your excellent communication skills to build positive relationships and keep everyone aligned on objectives and expectations.
As the day winds down, you take a moment to reflect on the impact of your work. You feel a sense of fulfilment knowing that your creativity, organisational skills, and passion for storytelling have helped craft compelling narratives that resonate with our audience and elevate our brand.
As a small team with a broad and ranging remit, there will be lots of opportunities for stretch and development.
What we need from you!
- Collaborating with colleagues across Consumer Lending, Consumer Relationships and Mass Affluent to develop growth stories and strategic communication opportunities.
- Craft engaging plans for internal engagement, video and digital ideas, and improve content delivery with visually appealing elements.
- Capture feedback from internal colleagues, analyse feedback, and summarise key themes for senior leaders.
- Meet with stakeholders to understand their media plans, objectives, and business aims, and collaborate with the media relations team to develop communication strategies.
- Engage with cross-functional teams to ensure the smooth execution of projects and maintain alignment on objectives.
- Reflect on the impact of your work, knowing that your creativity and storytelling skills have elevated our brands and resonated with our audience.
Skills and Qualifications:
- Ability to seek out a phenomenal story that shows how we’re growing with purpose and replay or elevate this so more people hear it
- Collaborative and comfortable working with a range of stakeholders
- Experience of delivering communications through a range of channels in particular face to face events, video production and virtual broadcasts
- Great attention to detail
- Excellent writing skills
- Experienced in using Viva Engage suite, in particular Teams Live and Yammer
- A passion for news and current affairs, with an interest in financial services an advantage
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 Days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
