Assistant Cleaning Manager Camden Town, England
Job description
About The Role
We are looking to recruit for an Area Manager for Camden, London NW1
What we are paying: £30,000 per annum
Your hours of work will be 40 per week, covering predominantly weekday shifts of either 07:00–15:00 or 10:00-18:00, though you will need flexibility to cover occasional evening or weekend working.
Our client is a global business and we provide world class cleaning and porterage services to their EMEA Headquarters in Camden and enjoy a progressive partnership, integrating fully into their workplace community. Due to an internal restructure, we need to appoint an Assistant Cleaning Manager to work closely with the Cleaning Manager leading an established team of 23. This team provides a critical role ensuring that not only is the workplace clean and well presented; but in reassuring client colleagues and visitors that we are creating a protected and safe environment. We provide daytime housekeeping, porterage services, evening core cleans Monday to Friday, and periodic deep cleaning at weekends.
This is a highly visible role engaging with clients and your team throughout the working day as part of the workplace welcome; responding flexibly to the many interesting challenges which we work together to resolve. It is key that you are a role model for the team, developing the same high level of respect and trust with our clients which the rest of our team has achieved. You will be responsible for training them and measuring their levels of performance on a daily basis, so we continue to achieve and exceed our client’s expectations.
You will manage this team in close collaboration with the Cleaning Manager learning and sharing all responsibilities and ownership of the service. You will work under the guidance and leadership of the Atlas Cleaning Manager and deputise during periods of leave or absence. You will liaise closely with Daytime and Evening Supervisors and form a close one team spirit. This role can provide you with an excellent route to future promotion.
Leading a daytime team of 8 and evening team of 15 to provide an outstanding customer focused service which flexibly adapts to the changing needs of our client
Working closely with the Client, Cleaning Manager, Daytime/Evening Supervisors and Atlas Team to maintain our exceptional standards achieved and always searching for ways in which improve what we do
Daily checking of cleaning standards, task tracking system and weekly quality audits
Managing the electronic time and attendance system, and assisting the Cleaning Manager with onboarding and vetting of new employees and accurate payroll
Training the team on new techniques/products/equipment and refresher training for key safety and technical elements of their duties.
Reporting any defects to the Atlas team and the client so we offer the building users the best possible experience every day, by working together to resolve issues quickly.
About You
We’re hoping to recruit a person who is compassionate toward people: quick on the draw when it comes to hygienic safety in busy environments and have experience in people management. Ideally someone who is based within the area, enjoys a proactive role maintaining a strong and happy relationship with clients and staff.
If this sounds like you, we’d love to hear from you!
What skills and attributes we need from you!
The successful candidate will need to demonstrate the following experience, skills, behaviours necessary to meet the requirements of the role:
If you are enthusiastic, take pride in your work and have great attention to detail you’ll fit in perfectly with our award-winning team.
Exceptional reliability and timekeeping
Positive and flexible attitude to your work and in leading your team and collaborating closely with colleagues and the rest of the working community
Attention to detail and take pride in your work
Confident, bright personality with polished social skills and a genuine interest in people
Calm, steady and organised
Ability to multi-task and prioritise workload
Be a committed team worker and coach sharing your knowledge and skills
Proven IT capability with PC, laptop and smartphones and experience of Microsoft Word/Excel and Email
Fluency in spoken and written English Language. Other language skills will be an advantage
About The Company
About Atlas
Our Purpose – To create Happiness
We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.
We’re changing the way cleaning companies work – we ensure our people feel empowered in their workspaces and well listened to by their supervisors and managers. We have over 50 different nationalities making up our teams. In total we have 5,300 sites we look after and 8,600 employees across the country who work in a united, energetic rhythm. Each local team shares a mission: owning the spaces to deliver a wow-factor for the working-communities. We take a people-first approach, and this starts with recruiting fairly, diversely and kindly.
Before you apply-
Please ensure you have the ability to demonstrate that you are able to deliver on the responsibilities. This shall be a competency-based interview and you shall be asked to give specific examples.
We do require that the successful candidate has excellent people management and client relationship skills.
What makes this job amazing?
- Full learning and support from Atlas.
- Wrkit – our employee benefits programme which helps you financially whilst maintaining a healthy lifestyle whilst you work (access to high street discounts, online training, home workouts and mindfulness classes, feedback surveys to tell us how you’re finding your work and much more).
- The ability to progress your career within Atlas.
- Learning and development lead by you: support in areas you like or want to learn more about.
- The opportunity to work amongst people who value and support each other, achieving great results.
- Company mobile phone/ chrome book and company van provided
- For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement
- Atlas continues to grow at pace which is both exciting and challenging
