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In this role you will help drive the business forward by supporting new product launches as well as leading through current and future business challenges. These will include setting goals and objectives for the team, performance management and development. Finally, you will help manage a variety of internal and external relationships, including investment professionals, legal & compliance, distribution and occasionally clients.

Primary responsibilities/essential functions:

• Assigns work across associates based on business and developmental needs.
  • Works closely with senior associates to analyze/revise workflow as needed. Continues to assess workflow to identify efficiencies and streamline opportunities on an ongoing basis.
  • Ensures adequate staffing to complete team responsibilities as well as the work across teams.
  • Monitors trends and areas where work can be more effective and efficient. Identifies issues and trends related to processes, manages risk, and supports operational changes to improve workflow and effectiveness.
  • May assist to help complete the work when volumes are heavy.
  • Maintains oversight of work to ensure the highest level of service is efficiently delivered, with risk mitigated and escalated appropriately.
  • Ensures established guidelines, including rule coding best practices, are followed within the team.
  • Establishes individual and team goals/objectives for associates to support broader business area objectives.
  • Understands, identifies, and acts on the inherent and emergent risks in the operations of the team and its activities.
    • Assesses resource needs on a forward-looking basis and makes staffing recommendations.
    • Provides guidance on complex and/or ambiguous operational issues, technical questions, business processes and management issues.
    • Resolves complex problems related to investment support and risk management.
    • Communicates with other internal managers and senior managers primarily on operational, technical and/or project related issues.
    • Keeps abreast of both internal and external trends and makes recommendations to better align with evolving business priorities.

This role will suit an experienced buyside team leader/ operations management professional looking for a new challenge in a firm widely respected across the industry and who can provide a stimulating working environment with excellent long term prospects.