Assessment Operations Associate Cardiff, Wales
Job description
The Assessment Operations Officer is responsible for assessment activities in the Assessment Operations team within the Education Office. The post holder will be responsible for operational activities aligned to the assessment calendar by contributing to the successful delivery of the examination sessions across multiple programmes and languages.
Assessment Operations Associate
Permanent, full-time, 37.5 hours per week
Salary: £26,000 - £28,000 per annum, depending on experience
IB Global Centre, Cardiff
Hybrid working opportunity
The International Baccalaureate provides world-class educational services to over 5500 schools across 159 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader of education services and contribute to our 50-year mission of creating a better and more peaceful world.
Job Purpose:
The Assessment Operations Officer is responsible for assessment activities in the Assessment Operations team within the Education Office. The post holder will be responsible for operational activities aligned to the assessment calendar by contributing to the successful delivery of the examination sessions across multiple programmes and languages.
- Contribute to post results issue activities such as transcript processing, legalization, certification or enquiries upon results.
- Configuration of examination session data to operational, regulatory and contractual deadlines.
- Monitoring progress of session activities to ensure on time delivery of results.
- Collate and analyse assessment related data.
- Respond to queries and provide operational and technical support to schools and examiners.
- Produce and edit a variety of assessment related material to provide feedback and guidance to schools and examiners.
- Contribute to the continuous improvement of business as usual processes and post examination session analysis.
Job Requirements:
- A first degree or equivalent and/or relevant work experience.
- Strong analytical and problem-solving skills.
- Excellent knowledge of Microsoft Office applications.
- Vitality to implement change, with the ability to prioritize tasks and work in smarter more focussed ways.
- Demonstrable ability to communicate well across all levels of an organization, with the ability to build and foster production working relationships with both internal and external stakeholders.
- Evidence of communicating effectively with stakeholders on complex, technical and sensitive matters.
- Delivery of quality outcomes within defined deadlines.
Other Special Requirements:
Occasional weekend working is essential during the year.
- Hybrid working.
- Flexi-time.
- Employer pension contribution.
- Enhanced family friendly benefits.
- 25 Days annual leave, plus public holidays, with the option to buy up to 5 days additional annual leave.
- Continuous professional development.
- Flexible benefits allowance.
- Health and wellness schemes.
- Cycle to Work scheme.
- Discounts on a range of products, including technology and days out.
- Cash back opportunities available from a wide range of retailers.
- Employee Assistance Programme.
- Free on-site car parking.
Applications will be accepted until 17 September 2023
We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.
