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Are you ready to champion outstanding customer service, Amazon style?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have an opportunity just for you!

We’re seeking an Area Manager to join our dynamic Sortation Center. Our Sortation Centers are at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our fast-moving inventory. They’re also where we developed our industry-leading workflows. Our teams sort and ship across multiple volume streams playing our part in taking us where we are today.

In these facilities we’re building the future of customer service, as we work towards becoming Earth’s most customer-centric company. This is your chance to make history with us.

About the role and responsibilities:

You’ll be responsible as a manager for one of the main teams in your SC. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

In the logistics team you enter and lead, we’ll be entrusting a team of approximately 80 to 120 associates to you. You’ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you’ll exercise sound judgement, making sure progress and KPI targets are worked towards and met.

While you achieve this, you’ll ensure motivation, engagement and performance:

• You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards,
• You’ll lead cross-functional teams, tasked with solving operational problems,
• You’ll uphold Amazon’s high standards of process quality,
• You’ll maintain inventory accuracy,
• You’ll strive to improve and streamline processes,
• You’ll become a subject matter expert on larger FC processes and activities,
• You’ll actively share and promote best practices with your colleagues and network

• Previous experience as a manager in a distribution center or logistics warehouse is a nice to have.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).