Job description
Blenheim Palace, Woodstock
Catering
Full time
Permanent
Competitive
45 hours per week, 5 out of 7 Monday to Sunday
2023-02-20
Area Cafe Supervisor
Tasks & Responsibilities:
Business:
- To work with the Café Manager to ensure every aspect of the visitor journey to a Blenheim Palace Café is of the highest standards of presentation and service
- Ensure customers are given prompt, efficient and friendly service
- Be customer focused at all times, by being visible during service periods
- Ensure the unit is presented correctly and the opening and closing checklists are completed daily
- Ensure all areas are kept tidy, safe and secure
Planning:
- To label food with allergen information where required
- To maintain records relating to food production activities on the Food Alert system
- To ensure Health and Safety and Food Safety Standards are maintained in line with company policy on the Mobaro system
The Team:
- To mentor and motivate the Café team, working to agreed KPIs to develop the team, enhance customer satisfaction and maximise revenues, working in the team on a daily basis
- To support with performance reviews, coordinating team training as required
- To assist the Café Managers to hold regular daily briefings