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About the job
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Location
About the job
Job summary
Job description
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Crowley House AP is part of our Psychology Informed Planned Environments (PIPE) facilities for women. We are recruiting for female staff only for this Approved Premises in line with the Equality Act Exemption as an Occupational Requirement.
Possible working patterns available are described below but subject to change:
There are Peripatetic Residential Worker vacancies where successful candidates will be required to undertake reasonable travel in order to cover shifts at Approved Premises sites within the locality of their cluster.
There are also Residential Worker vacancies with the opportunity to work flexibly to an annualised hour working pattern. There are contracts available for either 625 or 1250 hours per year, the equivalent of one or two 12 hour shifts each week and are a mix of standard and unsocial hours.
If you’re looking for a rewarding role that offers the chance to turn people’s lives around, this could be the role for you. The Probation Service works with around 30,000 offenders a year to support their rehabilitation. Our Residential Workers work in Approved Premises (AP) to secure homes for offenders who are on release from the prison service and making the transition back into the community. To find out more and to hear the testimonies of existing staff please click on the link below.
Approved Premises - Ministry of Justice
NB: Roles require working regular unsociable hours which attract premium rates of pay in addition to advertised annual salary.
Monday to Friday: 7pm to 8am premium payment of 30%
Weekend: 8am Saturday – 8am Monday premium payment of 50%
Public/Bank Holidays :8am to 8am premium payment of 50%: in addition, time off in lieu for actual hours worked is applicable.
Colleagues work an average of 37 hours per week, comprised of 12 hours shifts undertaken during the weekdays and the weekend including day shifts starting at 8am and overnight shifts starting at 8pm, over a 7-week rota cycle. On average our current rota requires Residential Workers to work 4 days per week. In addition, there are often opportunities for full-time staff to work additional shifts for overtime payments. All approved premises have a minimum of double cover at all times.
Overview of the job
The job holder will work as part of a team providing 24 hour cover at an Approved Premises (AP) including security and monitoring services. The job holder will undertake a full range of work with the offender whilst resident at the Approved Premises. This will include; providing support in contributing to the risk management and sentence plan objectives and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures to ensure that offenders resident at an AP and the fabric of it are kept safe and secure throughout their shift.
Summary
The job holder will assist in the well-being and supervision of residents, maintaining discipline, adherence to AP rules, licence conditions, sentence plan objectives specific to residency in the Approved Premises and court orders. In addition, will contribute to the management of residents’ risk. This post will involve substantial out of hours work, both waking night duty and weekend work. The post holder may be required to cover duties at other Approved Premises at times of staff absence.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
- Contribute to effective team practice, communicate and collaborate effectively with colleagues to ensure consistency of work practices and positive working environment.
- Effectively communicate key risk issues to colleagues at handover and throughout the shift. It will also, at times, require communicating with Offender Managers, Stand-by Manager and partner agencies e.g. Police, Health professionals and drug/alcohol services.
- Undertake regular inspections of the building, including cellars and grounds throughout the period of duty, recording any occurrences/damage or defects, and monitor CCTV equipment.
- Maintain an active presence in the AP at all times. Regularly engage with residents in a pro-social manner. Contribute towards the protection of the residents through observation to ensure adherence to their risk management plans and general wellbeing.
- Actively engage with and monitor behaviour of high risk residents and motivate residents to ensure compliance. Challenge and manage appropriately abusive or aggressive behaviour.
- Contribute to the risk management plans of residents by observing and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures.
- Contribute to the sentence plan objectives of the residents through active engagement in purposeful activities as agreed by the AP Manager and Offender Manager.
- Ensure that the AP is locked and secure during curfew period. Confirm the presence and wellbeing of all residents overnight.
- Facilitate the function of the AP as a first/emergency point of contact out of hours.
- Through observation and/or engagement with residents, provide accurate information, analysis of situation and risk assessment to the Offender Manager and/or escalate to Out of Hours Manager, which may lead to enforcement and/or compliance with court orders, licences, AP rules.
- Support, create and maintain a safe working environment for staff, residents and visitors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments are followed reporting incidents to Manager.
- Undertake Health and Safety, fire alarm, curfews and room curfew checks in line with procedures.
- Undertake pre-arranged or initiate room searches based on concerns around risk.
- Pack up residents’ possessions as directed.
- Set up and /or deliver purposeful activities linked to residents’ sentence plan objectives as agreed by the Offender Manager and AP Manager.
- Supervise residents’ meals.
- Undertake effective induction of residents.
- Follow prescribed medication procedures including the issuing of medication to residents and both weekly and nightly audit of medication sheets.
- To carry out drug and alcohol tests in line with risk management plan which may include times when job holder believes that the resident maybe under the influence and therefore increase in risk.
- Undertake First Aid if a resident is injured or self-harms.
- Maintain Approved Premises records and files as required, including data entry as necessary and contribute to the completion of incident reports.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Deal with visitors and telephone calls, and monitor the work of visiting contractors in accordance with health and safety.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Person specification
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Making Effective Decisions
- Communicating and Influencing
- Developing Self and Others
- Delivering at Pace
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Things you need to know
Selection process details
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
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