Apprentice IT Technician London, England
Just IT Apprenticeships
Full Time
London, England
14000 GBP ANNUAL Today
Job description
- · First line support · Imaging and maintenance of PCs · Setup, update and fault diagnosis of customer IT systems · General network support and troubleshooting · Call handling: Answering customer queries directly on the phone where required and maintaining accurate records · Maintaining client databases with up-to-date solutions and keeping a clear record of all activities involved in the call tracking software. This is an audit-able activity and must contain up-to-date records. · Installation of computers and peripheral devices (e.g. printers, scanners, mobile/smart phones) · Explaining technical issues in a clear way to non-technical clients · Answering the phone in a professional manner and, if relevant passing on any information promptly.
Job Types: Fixed term contract, Apprenticeship
Contract length: 18 months
Salary: From £14,000.00 per year
Benefits:
- On-site parking
Schedule:
- 8 hour shift
Ability to commute/relocate:
- London EC2M: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: One location
