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Job description

There has never been a better time to come and work at University Hospitals of Derby and Burton NHS Foundation Trust and we are extremely proud to offer a fantastic opportunity to train within our Digital Services Department working as an IT Solutions Technician.

Apprenticeships provide the opportunity and support to develop new work-based skills and UHDB are committed to your professional success. The Level 3 apprenticeship is a new role within our Development and Integration team leading to a nationally recognised qualification and we are seeking individuals who have a keen interest in technology and digitalisation, especially in the design, development and integration of software, systems and robotic process automation and how this is applied in a healthcare setting.

You must enjoy working as part of a busy team and remain calm when working to tight deadlines. If you are well organised, highly motivated and understand the importance of attention to detail, then we’d love to hear from you.

Closing Date: 15th June 2023

Interview Date: 29th June 2023

This role is a development role predominantly with our DevOps Team within Digital Services at UHDB.

The post holder is a part of the DevOps team interacting with a wide variety of internal and external users of digital systems to provide support with maximising the effective use of digital office technologies, productivity software and digital communications, including collaborative technologies and digital information systems in use at UHDB.

• Demonstrate a commitment to your apprenticeship qualification, job role and the Trust’s core values and behaviours
• Apply good time management and prioritisation skills to manage your study alongside your workload and other personal commitments
• Show ability in taking pride in your work and developing your aspirations
• Express a real enthusiasm to learn about the Trust and the career pathways available

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, including both professional and leadership development
• On-going support through every step of the way from recruitment to when you join our team and beyond
• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

• We see on average 4810 OP appointments per day
• We are the 4thbusiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country
• Our hospitals admit an average of 195 emergency patients daily
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres
• We are one of only 7 Trusts nationally with more than 50 operating theatres
• We carry out more than 140 elective procedures each working day
• Demonstrate a commitment to your apprenticeship qualification, job role and the Trust’s core values and behaviours
• Apply good time management and prioritisation skills to manage your study alongside your workload and other personal commitments
• Show ability in taking pride in your work and developing your aspirations
• Express a real enthusiasm to learn about the Trust and the career pathways available
• Apply professional methodology or framework to gather and analyse data
• Execute appropriate due diligence, including formal testing and validation
• Apply a range of IT skills including accessing remote systems; file manipulation; file editing; changing system or application settings; system administration; setting up and upgrading components of software
• Operate in line with organisational policies, standards, legislation, security requirements, professional ethics, privacy and confidentiality and understands escalation policies
• Creates and maintains documentation in accordance with best practice, organisational guidance and legislation
• Identifies appropriate technical solutions using both logical and creative thinking
• Diagnoses and understands client requirements and problems using sound analytical and problem-solving skills
• Communicates effectively in a variety of situations including formal and informally both within their team and externally
• Operates securely across all their areas of responsibility, in line with organisational guidance and legislation
• Undertake maintenance of a range of contemporary legacy software solutions to required levels of service
• Install and configure software system components including virtualised components where appropriate
• Write or maintains simple scripts or code
• Search and manipulate different types of data sources, including both structured and unstructured
• Design develop, test and implement IT solutions working as part of a multidisciplinary team
• Provide support both directly to end users and for the underlying Digital Services