Apprentice - Health, Fitness & Customer Service King's Lynn, England
Job description
Mosaic Spa & Health Clubs is one of the leading spa and leisure management companies specialising in the management of spa and leisure clubs within the Hotel sector. We pride ourselves on providing a friendly and fun environment for our members and guests.
We currently have an exciting opportunity for a highly motivated Apprentice to join the Leisure team at Imagine Health & Spa, Kings Lynn.
This role will include learning the day-to-day operations of a busy health club and spa. Whilst on shift, the successful candidate will fulfil wide-ranging duties including:
- Reception duties;
- Membership enquiries;
- Spa enquiries and bookings;
- Lifeguarding;
- Cleaning;
- Assisting gym users;
- and ultimately ensuring our customers enjoy a clean and safe environment in which to relax and exercise.
This position will enable you to complete an Intermediate (level 2) Apprenticeship as a Customer Service Practitioner and offers a variety of training qualifications within the apprenticeship, including the nationally recognised RLSS Lifeguard Qualification, Level 2 Certificate in Fitness Instructing (gym), as well as Customer Care and Sales training. English and Maths may need to be studied depending upon your current qualification attainment.
This role is offered for the duration of the apprenticeship and would suit someone who is wishing to enter the leisure industry and pursue and develop a career in a health club environment, and who shares our passion for providing great customer service. A swimming assessment will need to be undertaken as part of the application process.
The hours will be 30-40 hours per week and will involve shift work over a seven-day shift pattern, including evenings and weekends.
Upon completion of the Apprenticeship and subject to a suitable vacancy arising, we can also help you achieve nationally recognised qualifications in Pool Plant Operator and First Aid at Work, as well as NVQs in Personal Training, Leisure Management, Team Leadership and Customer Service.
If you enjoy working with people, have a positive attitude and willingness to learn, possess strong interpersonal skills, and are a competent swimmer, we would love to hear from you.
We are COVID Secure business following all the current Government guidance for our industry sector. Initial training will include the COVID Secure training.
Job Type: Apprenticeship
Salary: £4.81 per hour
Benefits:
- Employee discount
- Free parking
- Gym membership
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Experience:
- competent swimming: 1 year (preferred)
Work Location: One location
Reference ID: KNAPP0123
