Apprentice Administrator Bradford, Yorkshire and the Humber, England
Job description
to handle all enquiries in an effective, polite and efficient manner. This includes emails, telephone calls, and face to face.
To always maintain a professional manner and appearance.
To prioritise the workload to ensure that all tasks are completed within a timely manner, and to prioritise under the direction of the Team Leader.
To provide a high standard of administrative and clerical support, always maintaining confidentiality and professionalism.
The job holder will be trained to use the relevant Trust I.T. systems and Patient Administration Systems / Electronic Patient Records (PAS/EPR) to access and retrieve data and update records accurately, under the supervision of the administrators.
To carry out any other duties as required, and appropriate to the level of this post.
To work towards the achievement of a Level 2 Diploma in Customer Service within 12 months of commencement
To ensure full responsibility is taken for own learning and development and ensure all objectives are met in a timely manner.
Bradford Teaching Hospitals NHS Foundation Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Bradford Teaching Hospitals NHS Foundation Trust this is your opportunity to be a part of that change.
WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnership’s ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition.
Please see detailed Job Description and Person Specification attached to this advert for more information
