Job description
We're looking for a wonderful Appointment Coordinator to come and join our team in Venture Studios Nottingham.
You will be calling our potential clients, educating them on the Venture Experience and booking them into our busy diary. You'll be getting our customers excited, educated, and will help with the photo shoot by developing ideas and getting to know them over the telephone before they come in.
The role also involves you taking care of our clients when they arrive for their appointments, putting them at ease for the photography shoot or viewing. Day to day general inquiries will form part of your role, as well as some admin and excel inputting tasks and unveiling the clients' finished products when they arrive to collect them.
Who we are looking for:
You need to be confident on the phone and face to face. You must be tenacious, someone who is positive and resilient who relishes the challenge of building new relationships and new business opportunities. In return you get to work with a great team, see all of the stunning work we produce, and help prep the clients before our photographers create the work.
A high level of motivation and enthusiasm is a must as well as an ability to effectively communicate with an excellent telephone manner, expressing ideas clearly and confidently. An outgoing and approachable person, you will be driven, self-motivated and confident. You will be honest, reliable and smart in appearance, whilst being flexible and willing to go that extra mile. Relevant experience and any special skills are welcomed, and a proven ability of dealing with customers over the telephone and face to face would be advantageous.
If this sounds like you, please send a CV and covering letter to our email address.
For Full Time, were looking for someone to cover our busiest days - Tuesday to Saturday.
For Part Time, working days are flexible, but ideally 3 x 8 hour days including Saturdays which is 9am to 6pm. Overtime on different days dependent on business needs may also be available.
Job Types: Full-time, Part-time
Part-time hours: 24-40 per week
Salary: £7.50-£11.00 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Profit sharing
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Application question(s):
- Are you looking for full time or part time hours?
Experience:
- telephone: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: One location
Reference ID: APPCNotts23