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The purpose of the role is:

• To provide one to one support activities such as mentoring, disability guidance, assistance with assignments, support with managing anxiety and other learning needs: as well as working in the classroom supporting the learner.
  To act as an advocate for the learner when negotiation with teachers and other staff is required.
  
• Under the direction of the CRQ Leader, the post holder will also pass on information on appropriate strategies and other guidance to lecturers and other staff.
  
• To support College attendance, retention and achievement strategies by providing a high-quality pro-active learning support service.
• To provide support for learning that contributes to an outstanding student experience from the start of the college journey to progression into further study or employment.
• To work directly with curriculum staff and CRQ Leader to ensure learners are fully engaged with all aspects of their learning programme and achieving to the best of their ability.
• To support learners to improve their English and Math skills.

KEY ROLES AND ACCOUNTABILITIES

• To provide specialist guidance on supporting learners with additional learning support needs to lecturers and other appropriate staff in the learning process.
  
• To assist in the conducting of initial and on programme assessment activities, and use the results to inform support needs, develop additional learning support (ALS) and personal learning plans and set challenging SMART targets and track progress with each designated learner.
  
• To provide, on a one to one and group basis, high quality interventions that encourage learners to engage and enable the achievement of realistic yet challenging goals to support future success and progression.
  
• To measure the impact of one to one and group work carried out in order to evaluate effectiveness and inform continual improvement.
• To maintain accurate and auditable records of all interventions and learner information on ProMonitor and / or Earwig.
• To provide progression and transition guidance.
  
• To provide appropriate support in examination situations, e.g. amanuensis, as designated by the appropriate examination board.
  
• To liaise with appropriate organisations and agencies, educational institutions, Social Services etc. on behalf of designated learners.
  
• To attend meetings and conferences as appropriate.
• To manage a flexible caseload of learners, prioritising those with attendance, retention, achievement or support needs.
• To assist in pre-entry activities such as recruitment events, enrolment activities and assessment of support needs.
• To understand barriers to learning and to support learners to overcome these by developing innovative practice and delivering a consistently outstanding service.
• To periodically cover the work of other colleagues within Inclusive & Employer Learning and take on the management of small projects in order to broaden personal experience.
• To produce statistics to regularly evaluate the impact of services, improve service standards and contribute to the Colleges’ quality processes.
  
• To deliver first aid at College to students, staff and visitors.
  
  

GENERAL ACCOUNTABILITIES

• 
  To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults
• To participate in the College’s Performance Management Scheme and attend such training events as are necessary to enable him/her to carry out the duties of the job description.
• To continually improve teaching, learning and assessment through proactive CPD and sharing best practice.
• To actively participate in the College’s Quality System, including quality improvement strategies and initiatives.
  
• To undertake such other duties as may be assigned commensurate with the grade and purpose of the post.
  
• To take reasonable care for the health and safety of him/her and for others affected by his/her work.
  
• To actively support College Safeguarding, Equality and Diversity policies.
  
• To operate/conduct all HR tasks and functions within the principles of GDPR.

This Job Description is current at the date shown below, and is a guide to the work you will be required to undertake. In consultation with the post holder, it may be changed from time to time by the College to meet changing circumstances.

July 2023

CONDITIONS OF SERVICE

The appointment is subject to the Conditions of Service for Business Support Staff.

All successful applicants will undergo the following checks:

• Enhanced DBS
• 2 x References, one of which must be your current or most recent employer
• Qualification validation check

SALARY

The salary range for this post is from £21,234 to £23,249 per annum/ pro rata. Your starting salary will be dependent upon your qualifications and experience. Once you have successfully passed your probationary period, your salary will increase within the salary band on an annual incremental basis, until you reach the top of the salary scale.

HOURS OF WORK

The hours of work will be based on:

22 hours per week for 40 weeks per year.

ANNUAL LEAVE

As this is a term time only appointment you will receive a payment in lieu of holiday, which is in addition to your salary. You will also be paid for any Statutory Bank Holidays and concessionary days which fall within your working week.

PENSION SCHEME

The College operates an occupational pension scheme, namely the ‘Local Government Pension Scheme’.

PROBATIONARY PERIOD

All newly appointed staff have to serve a 6 month probationary period. During the probationary period you will have to complete the Corporate staff induction, a Teaching and Learning Induction session if you deliver learning and additional mandatory courses on: Equality & Diversity session, Keeping Children safe in Education, Safeguarding Training session, Prevent, GDPR, Cyber Security and Health & Safety training session. Failure to complete these will prevent you from successfully completing your probation.

REFERENCES

Please note that without 2 satisfactory references being received before the end of the probationary period, new staff will not be able to successfully pass their probationary.

LOCATION

The successful applicant will be based at Worcester campus but may be required to work at other locations from time to time.

VALIDATION OF QUALIFICATIONS

The College will undertake qualification validation by writing to the appropriate educational institute. Only those qualifications which are essential for the post will be followed up.

CONTRACTUAL REQUIREMENT TO OBTAIN A QUALIFICATION

If you are required to obtain a qualification as a contractual requirement, the College reviews its CPD budget on an annual basis regarding availability of funds, and cannot therefore guarantee that newly appointed staff will receive either part or full funding for the course fees. However, student loan facilities are available.

MATHS AND ENGLISH

All staff are required to have a minimum level 2 qualification in both English and Maths. If you are not already in receipt of one or both of these qualifications, you will be expected to obtain it (them) during your employment at the College.

SAFEGUARDING

The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment.

All newly appointed staff will be required to undertake safeguarding training following their appointment.

Heart of Worcestershire College adheres to the Department of Education’s guidance on ‘Keeping children safe in Education’. As part of your induction, you will be required to read and understand part 1 of this document.

ONLINE CHECKS

Candidates shortlisted for interview and then subsequently become successful in the recruitment process and prior to a formal offer of employment being made will be subject to online checks being carried out by a neutral party not directly involved in the recruitment process. Consent for these checks was requested at application stage.

DISCLOSURE & BARRING CHECK

All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. The costs of this check will be deducted from the applicants first salary payment from the College. The College adheres to the DBS Code of Practice and has policies covering the Recruitment of Ex-Offenders and the Secure Storage, Handling, Use, Retention and Disposal of Disclosures and Disclosure Information. Copies of these are available on request.

RECRUITMENT OF EX-OFFENDERS

The College is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

As an organisation we use the Disclosure & Barring Service (DBS) to assess the suitability of all prospective appointments. We undertake not to discriminate unfairly against any subject of a Disclosure on the basis of conviction or other information revealed.

Applicant/employees are required to declare any unspent conditional cautions or convictions under the Rehabilitation of Offenders Act 1974 or any adult cautions (simple or conditional) or spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020’.

The only exception to this requirement is that applicants/employees do not need to disclose any ‘protected’ cautions, or convictions as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2013.

Please read the ‘Guidance Note to applicants on disclosing information about cautions and convictions in their application’ document before you complete your application form.

Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of any offences.

TRAINING

All successful applicants will be required to undertake any appropriate training and development as required, including Health and Safety.

NO SMOKING POLICY

HoW College is a Smoke Free environment from the effects of direct/indirect contact with smoking, including using the following:

• Cigarettes
• E-cigarettes
• Vaporisers
• Pipe smoking
• Cigars
• And all other associated smoking products.
  
  

APPLICANTS WITH DISABILITIES

Candidates with a disability should contact the HR Department before interview if they require any adjustments to be made for the interview and/or selection tests.

APPLICATIONS

A completed application form should be submitted. Curriculum vitae will not be accepted as a substitute.

It would greatly assist the shortlisting panel if the information submitted on your application clearly identifies and demonstrates how your qualities match those listed under the essential requirements on the person specification.

Please remember that it is not sufficient to merely repeat what is in the specification – you must show how you meet each requirement. You must also provide details under ‘previous employment’ which must include all employment undertaken since leaving full time education.

Completed application forms should be submitted by 30 July 2023.

INTERVIEWS

The Interview date for this post is TBC; short-listed candidates will be notified with the details for interview. In view of the high cost of postage, it is not our intention to notify unsuccessful applicants. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful and accept our thanks for your interest in applying. College reserves the right to withdraw a position before the closing date if the appointment has been arranged or no longer required.

DATA PROTECTION/GENERAL DATA PROTECTION REGULATION (GDPR)

Please be aware that HoW College complies with the current Data Protection Act and is currently developing systems to ensure that we will be fully compliant with GDPR when this comes into force in May 2018. GDPR is a European wide update to the Data Protection Act, with more requirements and stronger enforcement. As such we expect all staff to fully comply with the requirements of these legislation. Failure to do so will lead to formal disciplinary action.

Members of staff will be provided with guidance in relation to GDPR to ensure that full compliance is achieved and maintained within the College.

Further information can be obtained by using the following link:

https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/

Updated March 2021

Requirements

Attainment (e.g. Qualifications, Experience)

Essential:

• Level 2 (at least) qualification in both Maths and English, or a willingness to gain.
• NVQ Level 3 or equivalent qualification.
• Experience of using a database in an education or support setting.

Desirable:

• Level 3 qualification in Health & Social Care.
• A certificate in Learning Support.
• NVQ 3/4 Guidance or a qualification in counselling, teaching, learning support, careers, youth work or health.
• Experience of supporting learning needs on a one to one or classroom basis.
• First Aid Qualification or willingness to obtain.

General Skills

Essential:

• Excellent communication skills and ability to establish rapport with client group.
• Experience of supporting Adults and / or people.
• Experience in young providing support in a classroom environment.

Desirable:

• Ability to work as part of a team and prioritise workloads.

Specific Special Skills

Essential:

• Ability to raise aspirations and motivate students to achieve.
• Experience of using intervention strategies and local support agencies.

Desirable:

No Desirable Specific Special Skills

Disposition/Personal Qualities

Essential:

• Confidence in dealing with a range of client groups.

Desirable:

No Desirable Disposition/Personal Qualities

General Points

Essential:

No Essential General Points

Desirable:

No Desirable General Points