Job description
Applications Engineer key responsibilities:
- Customer Support: Work directly with customers to identify their technical needs, troubleshoot issues, and provide expert guidance on our products' optimal usage.
- Product Demonstrations: Conduct product demonstrations and presentations to showcase the capabilities and benefits of our solutions to potential clients.
- Pre-Sales Assistance: Collaborate with the sales team to provide technical expertise during the pre-sales process, assisting in proposal preparation, and addressing technical queries from clients.
- Design Engineering: Analyse customer requirements and design product solutions that align with their specific needs, maximising the value of our products.
- Feedback and Improvement: Gather customer feedback and insights to contribute to product improvement and inform the development team of potential enhancements.
Applications Engineer requirements:
- Strong technical aptitude and ability to use 3D CAD Software ideally solidworks.
- Excellent problem-solving skills and analytical thinking.
- Exceptional interpersonal and communication skills to effectively engage with customers and internal teams.
- Skills such as SCADA and PLCs is desirable.
Hours of Work: Monday - Friday