Job description
Application Support Engineer - 12 Month FTC
- Leading key Identity-related operations including access request, approval, provisioning and recertification processes.
- Help new applications get onboard
- Ensuring operational processes comply with audit requirements
- Deployment of new code releases
- Performance and capacity monitoring
- Production and ownership of technical and process documentation
- Pro-active and pre-emptive fault detection, diagnosis and resolution
- Looking for improvement opportunities in the services
- Leadership on championing our customers
- Provide out of hours cover on a rotation basis
- Work experience of writing SQL updates (intermediate-level essential)
- Familiarity with Linux platforms essential
- Good understanding of relational databases and related technologies: e.g. Oracle Db
- Good understanding of Active Directory structures
- Understanding of or experience with relevant IT standards
- Good analytic and problem-solving skills
- Experience working in Identity and Access Management/Identity Governance would be an advantage
- Competitive salary
- 25 days’ annual leave, plus bank holidays, and additional days for length of service
- 10% on target bonus
- Life Assurance
- Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off BT and EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
- Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
- Maternity leave – generous company maternity leave
- Paternity leave – up to 2 weeks paid
- 3 volunteering days per year
- Competitive employee discount on BT/EE products
- Competitive friends and family discount on EE Mobile
- Access to our brand new, innovative office spaces, including our new office in London which opened this year
- Access and involvement with our incredible 11 People Networks including Able2 network, Carers network, Ethnic diversity network, Gender equality network and Pride network