Application Support Engineer Bristol, England
BT
Full Time
Bristol, England
31915 - 46856 GBP ANNUAL Today
Job description
Application Support Engineer
Job Req ID: 16953
Posting Date: 7 Jun 2023
Function: Infrastructure
Location:
Assembly, Bristol, United Kingdom
Salary: Competitive with great benefits
Why this job matters
Located within BT’s Colleague Services unit, this is an exciting platform and customer support role in which you'll join a high-profile team of skilled professionals working together to deliver Identity and Access related services to the whole of BT. The platform you’ll support integrates directly with our HR functions and ensures that new joiners have the access and equipment they need when they join, as well as facilitating the requesting, approval and provisioning of role-specific access for over a hundred thousand employees in every part of the company. We also help keep BT safe by ensuring access rights are revalidated periodically and removed when an employee leaves.
What you’ll be doing
Traditional application support activities such as:
- Deployment of regular software updates
- Platform monitoring and administration
- Vulnerability management and other security practices
- Leading technical incident investigation and resolution
- On-call support rota duties
And the nature of this role offers other development opportunities:
- Operation of procedures to ensure BT meets its regulatory obligations for audit
- Liaising with applications throughout BT as you onboard and administer their identity data, learning about the company as you go
- Trouble-shooting issues for our front-line colleagues so that they have access to the systems they need, when they need it
- Advising on the future strategy, design and implementation of solutions in the Identity space
You'll have the following skills and experience
- Broad technical skills in datacentre technologies and tools, including Oracle Linux and Microsoft Windows server
- Scripting with at least one language eg, Perl, Python, Bash and Powershell
- Very good interpersonal and customer management skills
- Some understanding of IT standards, e.g ITIL framework and General IT Controls
- Microsoft productivity and communication tools, such as Excel and Teams
Benefits
- Competitive salary
- 25 days’ annual leave, plus bank holidays, and additional days for length of service
- 10% on target bonus
- Life Assurance
- Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off BT and EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
- Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
- Maternity leave – generous company maternity leave
- Paternity leave – up to 2 weeks paid
- 3 volunteering days per year
- Competitive employee discount on BT/EE products
- Competitive friends and family discount on EE Mobile
- Access to our brand new, innovative office spaces, including our new office in London which opened this year
- Access and involvement with our incredible 11 People Networks including Able2 network, Carers network, Ethnic diversity network, Gender equality network and Pride network
BT
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846
