Apple Business Expert - B2B Business Expert - Account Manager

Apple Business Expert - B2B Business Expert - Account Manager Manchester, England

Apple
Full Time Manchester, England 10.56 - 12.04 GBP Today
Job description

Summary

Posted: Jun 5, 2023
Role Number:200125450
Are you passionate about driving sales, building relationships, and consulting with customers on business solutions? Do you want to connect entrepreneurs and professionals with the tools they need to build success? As a Business Pro, you help customers discover how Apple products can transform the way they work — and you build loyalty by maintaining those customer relationships. In this role, you serve as both a resource and a mentor to your fellow Apple Store team members. You also partner with store leadership to find opportunities to connect customers with powerful tools and solutions that help their business thrive.

Key Qualifications

  • At least three years of success and high performance in sales of technology or business solutions, or equivalent.
  • Proven ability to take a personalized, solution-based approach to customer needs.
  • Advanced consultative expertise in Apple and third-party solutions, mobility adoption, and business transformation.

Description

As a Business Pro, it’s your job to drive sales and awareness of Apple’s products for the business community. You keep customers engaged by leading briefings and workshops that showcase how Apple and third-party technology and services can help them build success. With the help of customer relationship management (CRM) tools, you plan and forecast business performance through account management, pipeline building, and opportunity management. You develop account plans to start and expand adoption of solutions across the Apple ecosystem — and deepen adoption within an organization. To ensure compliance with policies and procedures, you maintain a deep understanding of all retail business programs and offerings. Working closely with store leadership, you assess accounts’ individual needs and work to support the transition of those accounts to the Apple team that will best meet the customer’s specific needs. Discover even more benefits of doing what you love. Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

    • You possess strong business insight, as well as general knowledge of key small business industries, technology trends in communities, and business challenges.
    • You have excellent listening, influencing, negotiation, and interpersonal skills to establish positive relationships with customers, as well as within Apple and our team.
    • You have extraordinary written and verbal communication skills, in person and on the phone.
    • You can work effectively with business owners and executives across all organizational levels.
    • You have a proven ability to connect with people, manage processes efficiently, and prioritize without sacrificing the customer experience.
    • You can adapt in a dynamic, ever-changing retail environment.

Apple Business Expert - B2B Business Expert - Account Manager
Apple

www.apple.com
Cupertino, United States
Tim Cook
$10+ billion (USD)
10000+ Employees
Company - Public
Computer Hardware Development
1976
Related Jobs

All Related Listed jobs

Business Development Executive – Lighting and Lighting Controls
CorEnergy Ltd North West England 40000 - 50000 GBP ANNUAL Today

Business Development for Lighting & Lighting Controls within the North & Midlands, in the non-domestic sectors, taking sales from initial contact and lead

Senior Manager Digital Active Users
Lloyds Banking Group London, England 73616 - 92020 GBP ANNUAL Today

Define our growth strategy for both new and existing customers, customer segments and distribution strategy. We support hybrid working with 2 office based days

Junior IT Specialist
Portsmouth Hospitals University NHS Trust Portsmouth, South East England, England 28407 - 34581 GBP ANNUAL Today

This will be achieved by: Conduct Daily NOC Task Checks, log and escalate tickets within IT OPS Team as appropriate; Act as Triage POC for NOC Team, check

Operations Manager
Aspens Northampton, England 44667 - 70000 GBP ANNUAL Today

Ensure that all services detailed within the contract are adhered to, delivered and where possible enhanced to meet and exceed the clients, customers and

Customer Service Advisor
iQ Student Accomodation London, England 25000 - 34000 GBP ANNUAL Today

You could be in charge of organising a social event, or handling complaints and rent arrears with patience and understanding.