AO Dental Receptionist North Tidworth, England
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Location
About the job
Job summary
Here at The Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent support to our entitled personnel!
We have an exciting opportunity for an AO Dental Receptionists to join the team here at Memorial Health Centre, Tidworth.
This position for 37 hours per week. Requests to work flexibly will be considered relating to business needs.
Does this sound of interest to you? If so, we would love to hear from you.
Job description
Working in an enriching area of DMS with an aim to increasing the effectiveness and efficiency of the regional health service.
The post holder will be responsible for providing a friendly, efficient service to enable patients to access dental care. Arrange appointments and recalls for all entitled personnel ensuring maximum use of the clinicians’ time to meet Defence Primary Healthcare targets for dental health. Offer administrative support for the surgeries, Senior Dental Officer, and the Practice Manager.
Person specification
Duties of the role include but are not limited to:
- Initial contact with patients and ensuring the reception area is always maintained and tidy.
- Checking-in patients and raising the necessary documentation.
- Answering telephone calls and receive all patients and visitors ensuing patient confidentiality at all times.
- Maintaining the appointment system on DMICP and managing daily clinics on DMICP.
- Reviewing each medical record on patient contact to check for out of date vaccinations, audios & health checks and make appropriate appointments.
- Booking in all prosthetic work, referring this to the relevant Dental Officer and making the appropriate appointment
Please see the Terms of Reference for full details of the role.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Changing and Improving
- Communicating and Influencing
- Developing Self and Others
- Managing a Quality Service
- Delivering at Pace
Benefits
Being part of the Civil Service entitles you to a wide range of fantastic benefits. Including flexible working arrangements, generous annual leave allowance and attractive pension options.
- Flexible working arrangements (e.g. Hybrid Working Model)
- 25 days holiday a year, growing one day a year to 30 days after five years (pro rata)
- A competitive remuneration package
- Learning and development tailored to your role
- A culture encouraging inclusion and diversity
- Free on-site parking
- Access to on-site fitness facilities
- On-site dining facilities and coffee shop
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.
There will be no reimbursement for any travel expenses for the interview.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact [email protected].
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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Contact point for applicants
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