AO Dental Receptionist Edinburgh, Scotland
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Location
About the job
Job summary
Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel.
We are looking for a friendly, well-organised and adaptable Dental Receptionist, to join our supportive and welcoming team of healthcare professionals and administrative staff working within the Dental Centre Edinburgh, Redford Barracks.
The vacant post is a full-time position at 37 hours per week. Request to work flexibly and or part time will be considered taking into account business needs.
If you think this is the role for you, we'd love to hear from you!
Job description
As the successful candidate, you will provide friendly, efficient service to enable patients to access dental care. Arrange appointments and recalls for all entitled personnel ensuring maximum use of the clinicians’ time to meet Defence Primary Healthcare (DPHC) Dental targets for dental health.
You will be offering administrative support for the surgeries, Senior Dental Officer (SDO) and the Practice Manager (PM).
Person specification
Main duties of the role will include but are not limited to:
- Initial contact with patients and ensuring the reception area is maintained and tidy at all times.
- Ensuring that Form Medical 271s are available for each surgery (if requested) at the beginning of the working day and are meticulously filed in the appropriate locked cabinets at the end of the working day
- Maintaining the appointment diary, making appointments (including Hospital appointments where applicable) as requested by Dental Officers (DOs) and the Dental Hygienist. Informing the Clinician concerned should it prove impossible to appoint a patient at a particularly requested time.
- Actioning all recall reports, taskings and nominal roles from Defence Medical Integrated Capability Programme (DMICP) and making the appropriate appointments.
- Work collaboratively with professional colleagues and in the best interests of patients.
Please refer to the attached Terms of Reference for a full list of duties.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Communicating and Influencing
- Working Together
- Delivering at Pace
- Managing a Quality Service
- Seeing the Big Picture
Benefits
- Learning and development tailored to your role
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Parking
- Access to a gym
- Local shops and amenities close by
Things you need to know
Selection process details
Further Information
This job role may be suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post.
The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.
There will be no reimbursement for any travel expenses for the interview.
Requests to work flexibly and/or part time will be considered, taking into account business needs.
All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.
Please note the salary will be pro-rata where part time hours are undertaken.
This post does not offer any assistance with relocation allowances.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact [email protected].
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
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Recruitment team :
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