(AO) Administration Officer Plymouth, England
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Location
About the job
Job summary
Here at Defence Primary Healthcare South West - DPHC (SW), we are inclusive and dedicated, working to provide excellent care to our entitled personnel.
We have an exciting opportunity for an Administration Officer as part of the Corporate Support team within DPHC (SW).
This role is being offered as a full-time post for 14.5 hours per week. If you think this is the role from you, we'd love to hear from you!
Job description
As an Administration Officer you will be tasked with o providing a high-quality primary healthcare and administrative services to the entitled population under
the care of the Principle Medical Officer (PMO) at His Majesty’s Ship (HMS) Drake
The Medical Centre at HMS Drake provides primary healthcare medical services under the direction of Defence Primary Healthcare (DPHC) and the Regional DPHC Headquarters Facility based at His Majesty’s Ship (HMS) DRAKE.
Person specification
Responsibilities include but are not limited to;
- You will be responsible for administrative procedures within the Medical Centre, providing a welcoming and efficient service to all Patients at Risk (PAR)
- Administer all paperwork received from Secondary Care Facilities, updating patient records accordingly and tasking the appropriate clinician
- To be responsible as the AO in hospital appointments, deal with secondary healthcare referral paperwork. Liaising with hospitals and clinical staff, using the Electronic Referral System (ERS) booking system to secure appointments, offering effective and efficient service to PAR
For a full list of responsibilities, please see attached the Terms of Reference document.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Communicating and Influencing
- Managing a Quality Service
- Working Together
- Making Effective Decisions
Benefits
- Learning and development tailored to your role
- Free parking
- Access to a gym
- A culture encouraging inclusion and diversity
- A Civil Service pension
Things you need to know
Selection process details
The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.
There will be no reimbursement for any travel expenses for the interview.
Please note the salary will be pro-rata where part time hours are undertaken.
This post does not offer any assistance with relocation allowances.
The successful applicant will have contact with patients and service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, patients and service users. MOD policy remains aligned with the government position that vaccines are the best way to protect yourself and others from the risk of getting seriously ill/dying from COVID-19 and reducing the risk of spreading COVID-19 to others. We therefore encourage all our employees and prospective ones to be fully vaccinated against COVID-19 subject to any exemptions that may apply. Detail concerning the options available for vaccination against COVID-19, along with information on risks and side effects is available from: Coronavirus (COVID-19) vaccines - NHS (www.nhs.uk) to enable individuals to make an informed decision.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact [email protected].
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
Recruitment team
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