Anthropologie Sales Associates - Oxford, UK

Anthropologie Sales Associates - Oxford, UK Oxford, England

Anthropologie
Full Time Oxford, England 10.56 - 12.04 GBP Today
Job description

Title: Sales Associate


Reports To: Store Leadership Team


Expectations

Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.


Customer Experience:

  • Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
  • Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
  • Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store

Teamwork & Communication:

  • Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
  • Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
  • Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
  • Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership

Visual & Business Operations:

  • Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
  • Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
  • Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Merchandising & Display:

  • Executes stock-to-sales processes and presentation standards
  • Is knowledgeable of trend and supports brand messaging
  • Has an understanding of how the merchant process impacts business and the customer experience.

We receive such a high volume of applications, unfortunately we can't reply to everybody. If you haven't heard back from us after 2 weeks, you haven't been successful on this occasion. However, don't let this put you off applying in future, please keep an eye on out for other opportunities.


#UrbanEU #LI-ER1

Anthropologie Sales Associates - Oxford, UK
Anthropologie

www.anthropologie.com
Philadelphia, United States
Richard Hayne
$2 to $5 billion (USD)
5001 to 10000 Employees
Subsidiary or Business Segment
Department, Clothing & Shoe Stores
1992
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