Anthropologie Sales Associates - Oxford, UK

Anthropologie Sales Associates - Oxford, UK Oxford, England

Anthropologie
Full Time Oxford, England 10.56 - 12.04 GBP Today
Job description

Title: Sales Associate


Reports To: Store Leadership Team


Expectations

Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.


Customer Experience:

  • Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
  • Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
  • Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store

Teamwork & Communication:

  • Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
  • Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
  • Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
  • Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership

Visual & Business Operations:

  • Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
  • Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
  • Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Merchandising & Display:

  • Executes stock-to-sales processes and presentation standards
  • Is knowledgeable of trend and supports brand messaging
  • Has an understanding of how the merchant process impacts business and the customer experience.

We receive such a high volume of applications, unfortunately we can't reply to everybody. If you haven't heard back from us after 2 weeks, you haven't been successful on this occasion. However, don't let this put you off applying in future, please keep an eye on out for other opportunities.


#UrbanEU #LI-ER1

Anthropologie Sales Associates - Oxford, UK
Anthropologie

www.anthropologie.com
Philadelphia, United States
Richard Hayne
$2 to $5 billion (USD)
5001 to 10000 Employees
Subsidiary or Business Segment
Department, Clothing & Shoe Stores
1992
Related Jobs

All Related Listed jobs

maintenance engineer
TN Recruits Chiddingstone, England 35000 - GBP ANNUAL Today

Melissa at TN Recruits Temps is actively seeking a skilled and dedicated Maintenance Engineer to join a dynamic and hardworking team.

As...

Customer Assistant
Morrisons Faversham, England 21000 - 21882 GBP ANNUAL Today

Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy.

Client Service Specialist - FX Prime Brokerage
UBS London, England 43646 - 68914 GBP ANNUAL Today

Around 2-3 years of strong client management experience and client service competencies. We offer different working arrangements like part-time, job-sharing and

Behaviour for Learning Keyworker
Coventry College Croydon, England 28269 - 29214 GBP ANNUAL Today

Ability to act on own initiative, dealing with any unexpected problems that arise with care and resilience. (25,048 - 25,886 pro rata for term time only) - 36

Clinique - Counter Manager - Marks & Spencer - 30 Hours
The Estée Lauder Companies Leicester, England 17547 - 28718 GBP ANNUAL Today

Confidence in speaking to customers, get to know them and understand their needs to best cater to them. Previous retail industry/customer services experience.