support technician Mississauga
Kids & Company
Full Time
Mississauga
60008 - 12.04 CAD HOURLY Today
Job description
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College/CEGEP
- Experience: 2 years to less than 3 years
- Help desk
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- 5-10 people
- Shell script
- Linux
- Networking software
- Networking hardware
- Internet
- Desktop applications
- Multimedia software
- Mail server software
- Communication software
- HTML editing software
- Mapping and data visualization software
- Database software
- Programming languages
- Software development
- MS Office
- MS Windows
- SQL
- SharePoint
- TCP/IP
- Wireless networks
- Willing to travel
- Willing to travel regularly
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
Work setting
Tasks
Supervision
Computer and technology knowledge
Transportation/travel information
Work conditions and physical capabilities
Personal suitability
About Kids & Company
CEO: Victoria Sopik
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: School / School District
Website: www.kidsandcompany.com
Year Founded: 2002
