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support technician

support technician Mississauga

Kids & Company
Full Time Mississauga 60008 - 12.04 CAD HOURLY Today
Job description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years

    • Work setting

  • Help desk

    • Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

    • Supervision

  • 5-10 people

    • Computer and technology knowledge

  • Shell script
  • Linux
  • Networking software
  • Networking hardware
  • Internet
  • Desktop applications
  • Multimedia software
  • Mail server software
  • Communication software
  • HTML editing software
  • Mapping and data visualization software
  • Database software
  • Programming languages
  • Software development
  • MS Office
  • MS Windows
  • SQL
  • SharePoint
  • TCP/IP
  • Wireless networks

    • Transportation/travel information

  • Willing to travel
  • Willing to travel regularly

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines

    • Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

About Kids & Company

CEO: Victoria Sopik
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: School / School District
Website: www.kidsandcompany.com
Year Founded: 2002

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support technician
Kids & Company

www.kidsandcompany.com
Richmond Hill, Canada
Victoria Sopik
Unknown / Non-Applicable
1001 to 5000 Employees
School / School District
Preschools & Childcare Services
Education
2002
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