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Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

You will work alongside a talented team of Service Designers, Business Analysts, UX Designers, Product Managers, Solution Architects, Developers and Quality Engineers to shape, test and validate new products and services that there to create a better experience for our 20,000 Deloitte employees. You will deeply connect with the needs of our employees and business. Your approach will be agile and iterative, using Design Thinking to facilitate innovation and identify opportunities.

Some of your responsibilities will include:

• Working with the Service Designer and Product Owner to understand the business requirements and research objectives to determine the type, size and scope of user research activity
• Gathering and analysing qualitative and quantitative about our users from research methods, including surveys, interviews, usability studies, diary studies and ethnographic observations
• Gathering and analysing data around external trends and projections
• Collating analysing data around business metrics, business needs and strategic objectives
• Interpreting insights into potential concept and design opportunities
• Creating deliverables, reports and/or presentations to bring to life insights in an engaging and inspiring way

Connect to your skills and professional experience

You will show the following skills:

• Proven ability to scope research, lead research activities and synthesis and communicate findings to stakeholders
• Ability to uncover and articulate insights that will inform and inspire design
• Strong listening, communication and storytelling skills
• Ability to take initiative and work autonomously

Desirable

• Shaping new products based on insights
• Experience of working in an Agile environment
• Deep understanding of research methods, design thinking and human-centred design
• Growing experience in application of product design research methods and processes
• Passion for creating new methods and practices
• Creative problem-solving skills and a curious mind
• An intrinsic passion for making things better

Connect to your service line - Enabling Functions

Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.

Connect to your Industry

As a Researcher, you will be joining the UK Digital Services team within our Enabling Functions.

Our purpose as a team is to engage with and co-create consumer grade digital experiences for our own employees so that they feel supported and inspired by the firm. In this role, you will be responsible for supporting research activities across various stages of our product development lifecycle. Your insights will shape digital products and services that positively impact employees and deliver business value.

Connect with your colleagues

"Deloitte’s a large, complex and fast-paced organisation but it’s open to new ideas. Everyone is encouraged to show initiative and challenge the norm.”

• Lisa, Enabling Functions

Connect to your agile working options

Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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