Analyst, Business Operations Brentford, England
Job description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.
Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.
The candidate will be part of the Business Operations Team with a fundamental focus on promotional marketing campaigns for International. Execution of campaigns based on business requirements, data insight and consumer intelligence. Candidate will work on the creation of promotional marketing campaigns based on consumer wants and needs, utilizing core data and business KPI’s.
Responsibilities:
- Responsible for end-to-end delivery of offers, vouchers and general account operations across multiple workstreams i.e. Partnership Offers, Internal Giveaways
- Create promotional vouchers based on business requirements, data insights and consumer intelligence
- Hands-on development of campaigns including creation of offers within custom catalog (CATS) voucher codes within internal tooling system (VM), campaign flow builds, testing and tracking end-to-end via custom tooling (SIGMA)
- Assisting with Bulk tool operations management for large scale customer processes e.g. extension of offers, bulk cancellations, via internal tooling (CST)
- Work closely with the Manager to help define and deliver reporting requirements
- Manage stakeholder expectations and collaborate with several teams both inside and outside of Business Operations
- Contribute to the attainment of departmental KPIs and objectives
- To develop a strong understanding of Partnerships and Marketing technology infrastructure, offers constructs, and market complexities and limitations
- Bachelor's Degree or Equivalent desirable but not essential
- 3 - 5 years relevant working experience
- Experience in Partnership or Marketing Operations strongly preferred
- Understanding of Campaign creation tools and systems strongly preferred
- Proven ability to prioritize multiple business requests
- Excellent interpersonal communication skills
Desired Characteristics:
- Self-motivated and well-organized with strong communication and documentation skills
- Can problem solve and think outside of the box
- Great collaboration and facilitation skills to develop strong working relationships and excel as a team player within the organization
- Detail oriented and proven success driving follow-through
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
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