AML QA Team Leader Glasgow, Scotland
Job description
AML QA Team Leader
Glasgow
As a Barclays AML QA Team Leader, you will support the Transaction Monitoring QA Leader to provide a QA service of Transaction Monitoring processes, including but not limited to monitoring of customer and client transactions, reporting suspicion to external bodies and defense against money laundering reporting. You will work closely with QA Analysts, overseeing the workflow of the QA sampling and testing processes across all relevant functions. Ensure transparency of quality rates, trends, and root causes of issues.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.
This opportunity is location flexible. We will consider requests for locating the role at an alternative Barclays’ key UK office from that advertised.
What will you be doing?
• Managing of the Quality Assurance Analysts
- Overseeing the quality assurance of Financial Crime processes across Transaction Monitoring
- Managing all active queues in relation to capacity, ensuring transparency of reporting, and escalations where needed
- Identifying trends, analyzing root cause issues and supporting recommendation of appropriate corrective actions
- Producing a series of key performance metrics and reporting packs
- Supporting quality improvements across the broader TM QA/QC functional teams
What we’re looking for:
• Previous experience of working in a Financial Crime environment, ideally in a transaction Monitoring, Governance, Risk Management or Quality oversight specialism
- Broad experience in the financial services industry
- Excellent writing and presentation skills
- Proven ability to manage multiple deadlines across competing priorities
Skills that will help you in the role:
• You are self-motivated, capable of working independently, and to a good standard
- Excellent positive attitude to change is essential and a desire to solve problems and deliver solutions in a timely manner is required
- Excellent attention to detail, interpersonal and problem-solving skills including experience in producing and reviewing papers / MI; and presentations for senior audiences
- Proven ability to being risk and control and/or Financial Crime thought leadership
Where will you be working?
Glasgow
Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.
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