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Computershare is a global financial services organisation, specialising in share registry, employee share plans and other financial business services. The Dealing Services unit facilitate dealing services across Issuer Services, UK and international share dealing for both corporates and individuals who are clients of these business areas.

A fantastic opportunity has become available for the successful candidate to join a team that forms an essential part of the Dealing Services control framework in EMEA. The Middle Office Team has a variety of discreet functions and provide key operational, administrative, regulatory reporting and reconciliation tasks within the Dealing Services unit and to the wider business. This is a full-time permanent position with a competitive salary.

Within the Middle Office we have a wide group of skilled people who are accountable for various specialist areas that sit across the entire EMEA Dealing Services Operations and regulatory framework, so the opportunity to multi-skill and gain experience within all aspects of this team is a key area of development within the department.

A role you will love

The AML/KYC analyst role is an exciting opportunity for a competent candidate to progress their career at Computershare. The role is responsible mainly for the support of the Issuer Services dealing operational function specifically around the firm’s obligations to meet AML/KYC (Anti-Money Laundering/Know Your Customer). KYC standards are mandatory processes and designed to protect financial institutions against fraud, corruption, money laundering and terrorist financing. KYC involves several steps to establish customer identify, understand the nature of customers’ activities, and qualify that the source of funds to utilise our services is legitimate.

The role will primarily involve completion and assessment of the required checks and validation of information and documents provided by customers or requesting relevant valid documentation to satisfy the required KYC standards. This will include using Experian as a source platform and the ability to interpret the results to assess and satisfy valid information to allow dealing activity to proceed. In addition, there will also be reporting requirements, suspicious activity analysis and MI production. The role requires close working relationships with various internal teams and departments in detecting any suspicious activities and/or potential concerns that require investigation or escalation.

What key responsibilities will you have in the role?

• Completing AML/KYC checks across the Issuer Services dealing service whether it is via the web, postal and in relation to deceased estate service offering
• Updating SCRIP (core system platform) with relevant updates and results of any pass/referrals and rejections via the Experian assessment
• Receiving, analysing, and making appropriate decisions on any referrals or rejects to satisfy regulatory activity
• Communicating with shareholders on information and documentation needed to progress any referral or rejections to satisfy checks
• Reviewing due diligence documentation in accordance with internal standards
• Delivering an excellent client experience through identifying, managing, and delivering their expectations, both to internal departments and shareholders
• Identifying risks and issues and ensuring that these are resolved or escalated with recommendations for resolution
• Prioritising work to ensure timescales and service levels are achieved
• Liaising with Legal, issuers services team, compliance, fraud team, dealing desk
• Producing Management Information as required
• Maintaining operating procedures in line with agreed cycle or as needed due to regulatory or business changes
• Supporting other functions within the Middle office framework as required, such as transaction reporting, quality assurance and ad-hoc projects

What will you bring to the role?

• Knowledge of Issuer services and/or share dealing operations
• Basic understanding of AML/KYC
• Ability to prioritise workloads in a time critical regulated environment
• Knowledge of regulations as they pertain to share dealing, including but not limited to COBS, CASS, and SYSC
• Experience of using Microsoft packages, including but not limited to, Excel, Word, and Access
• Good attention to detail
• Ability to analyse information to make key decisions
• Good commercial acumen and ability to communicate well to a wide demographic

A company to be proud of

Computershare (ASX: CPU) is a world leader in financial administration with over 12,000 employees across 21 different countries delivering expertise to over 25,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #Worldofpotential

Rewards designed for you

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts. We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.