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Job description

Description: Client Account Manager with responsibility for account strategy, team management, work delivery, client reporting, delivery team hiring and training, sales support, and resource management.

Skills: Amazon Seller Central, project management,Amazon PPC, All round Amazon knowledge, client management, people management, project management

Responsibilities:

Sales

• Account audits, written and video

Client Work

• Create client account strategies
• Create timetables for delivery of client work
• Manage client communications via phone, email, IM, video

Reporting

• Meet with clients regularly to update progress
• Create update videos and reports for clients

Team Management

• Create work plans for delivery team
• Create SOPs
• Create training program for new team members
• Develop delivery team structure and hierarchy
• Quality control work from delivery team

Resource Management

• Manage the available team hours to ensure projects are completed in a timely manner
• Forward plan the required team hours to ensure we meet projected demand

Hours: 40

Working times: Mon-Fri 9am-5pm

Holidays: 20

Place of work: Remote, home based

Salary: TBC - depends on experience

Job Type: Full-time

Benefits:

• Additional leave
• Company pension
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Education:

• A-Level or equivalent (preferred)

Experience:

• Account management: 1 year (preferred)
• sales: 1 year (preferred)

Work Location: Remote

Reference ID: Account Manager
Expected start date: 15/09/2023