Job description
Account Manager
Vapor Shop Direct is a leading provider of wholesale e-cigarette products to the Birmingham and global vaping community. We are looking for a motivated individual to join our Account Management team.
Responsibilities ● Deliver an exceptional level of service to all brands you’ve been assigned with. ● Seller central listing creation. ● Seller central content upload for A+/EBC/storefront. ● Remove negative feedback on Seller Central. ● Buy box monitoring. ● Ungating categories on behalf of the client to sell. ● Monitoring low stock. ● Resolve Amazon storage issues. ● Maintain account KPIs. ● Ensure all portfolios are in good health. ● Create FBA shipments. ● Raising tickets with Seller Support in the best interests of the client. ● Flat file uploads. ● Ensure all messages are replied to within 24 hours in each SC account. ● Client calls ● Communicate all activities within the company Slack channel and Monday.com ● Ensuring you log your daily work activity on Hubstaff. ● Assist in daily activities given by the managers of creative, PPC, and ● Continuously develop your knowledge and expertise in all things Amazon.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 25-40 per week
Salary: £35,054.00-£38,352.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Application question(s):
- How many years Amazon account management experience?
Work Location: In person