
Airport Operations Manager Edinburgh, Scotland
Job description
Our overall mission is simple: Happy passengers, travelling safely, on-time. The Airport Operations Manager is accountable for leading Edinburgh Airport’s operation, delivering a safe, resilient environment to serve our customers.
The role includes responsibility for all operational activity across Scotland’s busiest airport ensuring the business operates at maximum efficiency.
Lead from the front and empower your day-today direct reports to build and develop their own teams. Help improve performance and deliver an exceptional customer experience, putting the customer at the forefront of everything you do.
Duties include:
- Operational management and coordination with internal and external (police, border force, airline general managers etc.) partners to deliver airport operations end-to-end (aircraft movement and flow, airport security, passenger flow, airside and landside road networks, baggage and engineering.)
- Work with operational stakeholders to challenge performance and ensure service level agreements are met.
- Track all operational performance through metrics, addressing areas of risk using the Edinburgh Decision Model.
- Airport threat assessor working in conjunction with Police Scotland and where relevant airline threat assessor, responding to threats to aircraft or airport infrastructure.
- Liaison between business areas and multiple stakeholders to support in project delivery.
- During periods of disruption, the Airport Operations Manager will fulfil the role of Silver Commander for the airport leading our business response.
