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Our client requires an Air Conditioning/Refrigeration service manager for their head office near Caerphilly who are specialise in chilled water and heat pump systems, equipment, application, service and maintenance. They provide a comprehensive service on all air conditioning systems including split systems, VRV/VRF systems, Air Handling Units, Fan Coil Units etc

The ideal candidate will be responsible for the management of 16 service engineers and 4 support staff. The Service Manager will be joining an experienced and professional team who have achieved a turnover in 2022 of more than £2.3 million. The office has a maintenance portfolio of 132 sites with a value of more than £760,000.

Service Manager - Caerphilly Position Overview

• Day to day management of branch service engineers and service support team. Specifically, but not limited to. Checking on engineer and support team welfare and problems. Checking engineer job progress, advising on, and resolving problems. Support as necessary with instruction and training. Ensure your team are able to complete all their duties correctly and achieve a high standard in all they do. Reporting on resource shortages.
• Day to day management and handling of client requests. Specifically actioning new enquiries with quotations. Identifying from worksheets additional repairs and submitting quotations. Reacting to issues with repairs on site and making decisive decisions. Reacting to client queries and resolving complaints, problems in a timely manner. Liaising and communicating with the client at all times.

Service Manager - Caerphilly Position Requirements

• Proven relevant work experience and consistent track record of achievement in the Refrigeration and Air Conditioning industry.
• Sound technical knowledge and understanding of air conditioning and chiller systems.
• Management experience and leadership ability.
• Good communication skills and confident personality.
• Strong organisational abilities and multi-tasking skills.
• Commercial awareness and contract tendering experience.
• IT knowledge and familiarity

Service Manager - Caerphilly Position Remuneration

• £50-55,000 per annum depending on experience
• Full salary package is negotiable

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.