Job description
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support Through Business Banking (BB) our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to- end solutions designed to help small businesses reach their potential.
We are currently seeking a customer focused and commercially minded individual to join this team in the role of Agriculture Relationship Support Analyst.
The role of the Agriculture Relationship Support Analyst is to assist the Agriculture Directors by building strong relationships and carrying out existing and prospective customer needs. The successful candidate will be responsible for carrying out customer research, financial and credit analysis and helping to prepare for customer meetings. Other duties will include coordinating credit applications or renewals, risk escalation management while acting as the focal point for Agriculture Clients when necessary.
In this role, you will:
- Provide support to the Agriculture Directors (ADs) enabling them to optimise the potential value of client relationships, improve client engagement and deliver appropriate customer solutions
- Enable proactive client management by attending customer meetings with the ADs as necessary, and acting as the first point of contact for customers on daily credit-related enquiries
- Prepare appropriate analysis, proposals and presentations to prospective customers
- Support the ADs with daily activities including client planning and documentation, co-ordination with product partners and ensuring data and call reports are updated in a timely and accurate manner
- Undertake financial, credit and profitability analysis, and prepare the credit applications
- Monitor credit risk, including concern lists and credit control reports, and analyse management information
- A working knowledge of Excel, Word, and Outlook with a willingness to learn the Bank’s systems
- Knowledge of different Business types and structures together
- An understanding of Financial Accounts in order to interpret, analyse and assess credit risks
- Strong organisational skills with ability to multi-task and work under pressure
- Good written and verbal communication skills enabling productive and clear dialogue with customers and stakeholders
- A track record of building and maintaining strong client relationships
This is a hybrid role where the base location can be at any of our offices in the North of England or Southern Scotland, including: Edinburgh, Glasgow, Leeds, Newcastle, Manchester or York. You will be required to work at your nearest office for 3 days a week.
You’ll achieve more when you join HSBC.
HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you