Job description
We are looking to hire an Agile Delivery Manager to join our growing Technology team. The Agile Delivery Manager will work closely with our Direct Emotional Relation (DER) Community, comprising of two squads and our Data team to deliver roadmap items involving cross functional projects. This will involve working with a wide range of other teams such as digital, finance, product, and supply chain. The Agile delivery manager will also be responsible for setting up agile ways of working into the Data team.
They must be confident and assertive where required and work pro-actively to resolve blockers or impediments to delivery, including through escalation where require
Role Accountabilities:
- Define & embed the right fit of practices, tools and techniques from Scrum, Lean & Kanban to help the Data team work more efficiently
- Facilitate Agile ceremonies as appropriate, including Daily Scrum, Sprint Planning, Sprint Demo and Retrospective and backlog refinement
- Identify continuous improvement opportunities and best practices that will progress ways of working across teams
- Ensure teams collaborate, communicate, and focus on what is most important
- Coach team members on the agile mindset, principles, and values
- Work closely with Product and Data leads to prioritise work through the backlog
- Where appropriate implement the appropriate scrum of scrums to support multiple delivery streams
- Work closely with DER and Data to co-ordinate the delivery of key roadmap initiatives
- Facilitate meetings and workshops to align & coordinate teams
- Proactively manage dependencies and remove blockers to get the best value against constraints
- Participate in the Delivery community to share knowledge and best practices.
- Define clear project plans and regularly update on progress and key risks to the wider Charlotte Tilbury business as the delivery of a project moves forward
Requirements
- Solid experience as an Agile Delivery Manager
- A recognised Scrum Master Certification
- Strong coaching & facilitation skills
- Broad knowledge of Agile Frameworks and techniques e.g., Scrum, Scaled Agile, Kanban, User Stories, Continuous Integration, Continuous Testing, Agile Games.
- Capable of managing work, risks, and dependencies across teams
- An appreciation of the work/effort required to build data pipelines/dashboards/etc.
- Good understanding and experience of retail environment
- Able to maintain, influence and motivate a team
- Able to ensure the team is transparent and that the work is understood externally
- Able to create an open and collaborative environment to work in, be flexible, adaptable and have a willingness to learn
- Able to navigate and negotiate around obstacles, does not shy away from difficult conversations
- Hands on practical approach
- Able to demonstrate initiative and a proactive approach to workload
- Strong experience of Agile tooling e.g., JIRA, Mural etc.
- Outstanding skills and knowledge of servant leadership, conflict resolution, continual improvement, empowerment, and increasing transparency.
The Person:
- Organization: An Agile Delivery Manager needs more than just vision to lead a project to success—you will need to be able to create a plan to achieve that vision.
- Strong communication skills: You will clearly communicate your ideas and receive feedback from their team – both technical, business & design.
- Foresight: Anticipate problems and head them off before they compromise deadlines and budgets.
- Pragmatism: Use what resources are available to you. Prioritise scope and budget.
- Empathy: Agile Delivery Managers need to be able to understand the concerns of all team members and unblock them rapidly as appropriate
About the Charlotte Tilbury Brand
Charlotte Tilbury understands the power of beauty like no-one else. With over 25 years at the forefront of the makeup industry working with the world’s A-list models, celebrities and designers, Charlotte has poured her best-kept secrets into an edited but ‘all you need’ skincare, make-up and fragrance collection.
She knows more than anyone that when you look good, you feel good and project confidence. You carry yourself differently and, in turn, the world reacts to you in a different way. At the age of thirteen, Charlotte personally discovered the transformative power of makeup. Since then, she has been helping others – starting with her school friends, to the most discerning women around the world today – look their most beautiful.
Charlotte believes that beauty is not an exclusive club and makeup is every woman’s secret weapon! Charlotte has created an uncompromising collection for all modern women who are as likely to do their makeup on the run with a mobile phone in hand as they are to sit down at a vanity table. She has decoded her expertise into essential makeup tricks, tips and tools that are EASY TO CHOOSE, EASY TO USE and IRRESISTIBLE, Charlotte is determined to revolutionise beauty.
At Charlotte Tilbury, we love what we do and strive to be the best. Dare to dream, make it happen, break all the rules - join us in our revolutionary journey and challenge the status quo of the beauty industry.
Benefits
- Generous staff discount
- Generous monthly product gifting
- 25 days holiday plus bank holidays
- Hybrid, flexible working with core hours between 10am and 4pm
- Dog friendly office on Monday and Fridays.
- Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets.
- Other fabulous benefits such as life assurance, birthdays off work and pension contribution.
At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
WE WOULD LOVE TO WELCOME YOU TO OUR DREAM TEAM…APPLY TODAY!