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Agile Business Analyst -

Big Bank Funding. FinTech Thinking.

Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

We work in small, agile DevOps teams with colleagues around the world.

Following extensive investment across our Technology and Digital domains, we are currently seeking an experienced Solution Architecture to join HSBC Technology.

Brief overview of the business areas

Vision of Payments Orchestration Layer (POL) is to introduce lean and reusable payment orchestration engine that will route payments from initiation through security to a successful execution. It will remove bespoke and duplicate code and insert effective touch points with specialized applications needed for the payment journey (customer channel / industry gateway, sanctions screening, fraud and money laundering prevention, generation of payments instructions, submission to payment processors, bookkeeping). It will be an enabler to deliver new product features at high speed, low cost and with the desired quality.

The program is looking for configuring the built Microservices as part of the Business Outcomes we plan to deliver. This is with the vision to make our elevated architecture capable of satisfying growing need of partners and market scheme demands for Faster Deliveries.

What you will be doing;

• Problem solving and analytical abilities including the ability to evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and apply sound business knowledge.
• Elicit user requirements and document in accepted formats with client sign-off.
• Analyse Business Requirement and prepare detailed requirement
• Capability to function also as System Analyst
• Providing consultation / inputs to business
• Show n Tell / Demos to business
• Providing requirement walkthrough to project stakeholders
• Ensure that the functional information is appropriately conveyed to the technical teams and testing team as per project needs through training to development and testing teams
• Assisting testing team with scope definition, test strategy and test scenario
• Work with external service providers / vendors
• Ability to prioritize work to successfully deliver service to agreed levels in a diverse and constantly changing environment
• Effectively co-ordinate delivery of services involving elements delivered by other internal/external teams
• Strong customer focus, business thinking and play product owner role in the POD
• Excellent interpersonal, verbal and written communication skills. Be able to clearly and professionally communicate with all business and IT parties, including negotiation skills to resolve conflicts and maintain good relationship with all parties.
• Demonstrated success in key stakeholder management
• Have ability to multi-task and work independently, as well as work collaboratively with other teams, some of which may be geographically distributed

What you will bring to the role;

To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills:

• Extensive IT experience, including exposure to business analysis, systems analysis, functional testing.
• Must have a very deep understanding of payment systems
• Prior business analysis / consulting experience in Corporate Internet banking, Payments or Corporate Channels domain is preferred.
• Knowledge of Banking Payment Systems and/or Banking Domain is preferred.
• Very strong Communication Skills and ability to communicate complex technical requirements to people with a non Tech background
• Strong knowledge with Swift
• Knowledge in Payment Systems like SEPA / NACHA / RTP will be preferred
• Experience on XML, ISO 20022, SWIFT and other industry standard formats and frameworks is preferred
• Working experience in low value, file based payments processing systems
• Prior experience in Agile methodology
• Awareness of story slicing and experience in story point estimation technique
• Experience in using JIRA and Visio is must
• Awareness of protocols like Connect Direct, FTPS, SFTP is desirable

Experience in BDD is preferred (Behaviour Driven Development

This role will primarily be based in London or another UK base location, some travel may be required.

Come Power a Business that Defines How to Power the World

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).

Recruitment Helpdesk:

Email: [email protected]

Tel: +44 (0) 207 832 8500