Aftersales Driver Tamworth
Job description
Sytner Tamworth is looking for a Aftersales Driver.
Your role
As a Aftersales Driver, you should share your passion for our brand every day and immerse customers in the world of BMW. This role is crucial to our site logistics and the smooth running for customer drop offs and collections.
You will help with the service drive through daily, provide cover for collection and delivery of vehicles from our customers' homes to the dealership and back again, providing friendly and attentive service at all times. You will be advising customers of estimated arrival times via telephone, contacting them with updates and providing a warm and professional welcome on arrival.
You will ensure that we provide our customers with the highest possible levels of customer service; take the time to build a genuine rapport with them to ensure excellent service from BMW is achieved even if they're not visiting our showroom.
This is a full-time role which includes working Saturdays on a rota basis to ensure we provide our customers with the highest possible levels of service.
Your profile
Ideally, you will have proven experience working with a premium brand and an understanding of the automotive industry, however, this is not essential.
You should have excellent attention to detail as you will checking over each vehicle to ensure your safety when driving, as well as identifying any blemishes or damage on the vehicle. Organisation skills are paramount in this role, as you will be responsible for planning multiple drops with efficiency in mind at all times.
Knowledge of the local area will be beneficial as well as excellent navigational skills.
Rewards
Your hard work will be rewarded with subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership, discounts with popular high street retailers and access to training courses at the BMW Training Academy.
Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, Competitive
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