admissions Edinburgh, Scotland
Job description
UE04: £22,630.00 - £24,715.00 Per Annum Pro Rata
CAHSS, Business School
Open Ended Contract - Permanent
Annualised hours: Full-time from September to April (35 hours per week), May to August: 0 hours per week, Annualised over 12 Months.
We are looking for an Admissions Assistant within our Admissions, Marketing and Alumni team on a permanent Full-time basis. For this post we are looking for a high-quality candidate to play a key role in the Admissions Team, with responsibility for carrying out the initial stages of application processing which include screening application documents. This post will also be acting as one of our first points of contact, assisting enquirers by telephone and email.
The Opportunity:
Each September we welcome more than 650 international postgraduate students to the Business School. The Admissions Assistant has a vital role to play in processing their applications and providing good customer service in this first stage of their student journey. This year we were joined by students from over 70 different nationalities studying our MBA and 13 Masters Programmes.
The successful applicant will be efficient and customer-focused, with proven ability to plan and prioritise their own work to ensure that deadlines are met, while maintaining the ability to respond to ad hoc demands. Excellent communication skills are required, and the ability to establish good relationships with applicants from many countries as well as colleagues within the Admissions Team and the wider university community.
This is your opportunity to join a thriving school with a mission to develop effective and responsible leaders by creating insightful knowledge and inspiring minds in dialogue with the world around us.
This position is a full-time (35 hours per week) open ended post. For the months of May to August, working hours will be zero. Annual leave will normally be taken during the months you are scheduled to work. Salary is calculated on an annualised basis and paid in 12 equal monthly installments.
The Admissions Team currently work a hybrid format, with 2 days in the office (Tuesdays and Thursdays) and 3 days remotely.
For an informal discussion about the post, please contact Lloyd Anderson, Admissions Officer by email: [email protected].
Your skills and attributes for success:
Vocational qualifications (N/SVQ 2/3, ONC or equivalent) plus relevant work experience or School education to Standard Grade or equivalent plus relevant work experience.
A strong customer focus with demonstrable awareness of email etiquette, in order to respond to queries in an appropriate manner, and a friendly and helpful telephone manner
Good IT skills in Microsoft Office (Word, Excel), email and demonstrable experience of using corporate databases
Accuracy, attention to detail, adaptability and fast learning skills
Excellent interpersonal and communication skills, ability to work as part of a team and some experience of prioritising own work.
Click here for a copy of the full job description
As a valued member of our team you can expect:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme , staff discounts, family friendly initiatives , flexible working and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Interviews will be held in the week commencing 31 July 23.
If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.
Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.
