Job description

We are looking for an administrator to work with our team at Kingston Talking Therapies Service to complete a range of administrative tasks including processing referrals, booking appointments, reception duty, data entry, dealing with out-going and in-coming post, answering the phone, dealing with emails, and liaising with clients, GPs and the clinical team. The post holder will provide an effective and efficient secretarial and administrative service within a busy and energetic service. The postholder will need to demonstrate a high level of prioritising and organisational skills and be able to use initiative to develop office support systems as required, and to organise their own workload to meet Trust and local requirements, adjusting priorities as necessary in negotiation with the department and administration managers. The job will involve liaison between colleagues at all levels, both inside and outside the Trust, as well as with service users and carers. At Camden and Islington NHS foundation trust our staff and service users have worked closely to create a set of values that make sure people who use our services get the best possible chance of a rapid recovery. We have 3 key priorities which are: Early and Effective Intervention Helping People to Live Well Research and Innovation The cultural pillars that help us achieve our key priorities are: We value each other We are empowered We keep things simple We are connected By coming to work at Camden and Islington NHS Foundation Trust you will be joining a Trust with a national reputation for research, where services recognise that research underpins its commitment to providing high quality and innovative clinical care. As an applicant for this role, you are urged to demonstrate within your supporting statement a combination of evidence that reflects your competence to meet the job specification and provide examples of how C&I values are an integral part of the way you have and will continue to deliver service. The successful candidate will have proven administrative skills and the ability to work at pace and use their own initiative. You will also bring experience of providing an excellent service to patients.