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Job description

Administrator

Job Type - Full time, Permanent
Salary - £20,452
Hours - 35 hours per week (+ 5 hours paid lunch)
Location - HMP & YOI Doncaster

About Nacro

We believe that for people who end up in prison, it should be the start of somewhere better – not a road to nowhere. We don’t just talk about positive social change at Nacro. We do it every day: challenging unfairness, breaking down barriers to give some of the most vulnerable people the best chance at a second chance.

Do you want a career that makes a real difference to peoples’ lives? Do you want to work for an organisation that will invest in your personal development?

You’ve come to the right place!

We are looking for an enthusiastic Administrator to support the team with case work, ensuring that all procedures are met and are in line with our contract and service requirements. This role sits within our central Administration team for Nacro's justice contracts. These contracts offer accommodation and personal well being support to adult males under supervision of the Probation Service.

The Admin team are responsible for reviewing and triaging all referrals made to our services from Probation, liaising with Probation for further information as required and allocating referrals to our delivery teams.

Duties and responsibilities include but are not limited to:

• Work collaboratively in a multi-agency setting as required. This includes maintaining professional relationships and appropriate confidentiality of information.
• Manage data systems and develop effective methods of data processing.
• Maintain up to date records via relevant and appropriate systems within specified timeframes and produce reports as required.
• Positively promote and represent Nacro at all times, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of services users/learners.
• Adhere to Nacro’s Safeguarding and data policies and procedures at all times and comply with legislation and statutory duties and data controls protocols.

The ideal candidate must have previous experience with General Administration and will need to be:

• Organised and proactive with a good telephone manner
• Strong IT & MS Office skills, good Excel skills essential
• Previous experience of working with confidential records would be beneficial.

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Job Types: Full-time, Permanent

Salary: £20,452.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Employee discount
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Doncaster: reliably commute or plan to relocate before starting work (required)

Work Location: In person