Job description
RRG Group
About RRG Group
From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction.
Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models.
Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today – but as history shows; that won’t stand still and the business will continue to grow, develop and expand.
There are always exciting times ahead for RRG Group!
Benefits of working at RRG Group
There are plenty of ways that you and your family can benefit with you working with us at RRG Group, from discounts on vehicle repairs to joining our Employee Car Scheme (after successful completion of 6 months’ probation period) where you can drive a brand new car (Toyota / Lexus / Skoda/ Mazda) with no deposit, no credit check and fixed monthly payments at a reduced price. Own your dream car for less. (After successful completion of 6 months’ probation period)
A pension that pays. Our flexible Workplace Pension Scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis.
Wellbeing Wednesday. We take employee wellbeing seriously at RRG Group, we offer this service every week to support all our colleagues with whatever challenges they may face at work or at home.
Referrer a Friend Scheme. Recommend someone to join RRG Group and we’ll give you an additional £300 per referral.
Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by rising holiday allowance to 30 days plus Public Holidays. Fantastic future career opportunities and development as expected from a large and progressive Company. Receive industry leading training from the brand you represent whilst you develop your skills with the RRG Group purpose build Learning and Development Training Academy.
Great team spirit, charity events and the flexibility to get involved in various fundraising events. Eye care benefits, Support and Mentoring, Employee Assistance, regular staff incentives, and so much more!
Opportunity at RRG Toyota, Salford – Administrator / Data Entry Clerk
Due to continuous growth and development an exciting opportunity has arisen for an Administrator / Data Entry Clerk to join our small friendly CRM team at RRG Group based at Head Office in Salford.
Providing 1st line support for end user issues over the phone and including site visits. duties will also include troubleshooting problems over the phone. User accounts setup & deletion. Password resets. Ordering & installing IT equipment. Visiting sites for local issues. Updating software & patches. A full UK driving license would be beneficial. We are open to applicants from varied background, those seeking further career development within IT or those wanting to get into the sector via apprenticeship.
The main duties of the role include helping to maintain data quality by carrying out regular data cleansing, checking GDPR compliance and ensuring that our data is accurate. In addition to assessing the data to identify and inconsistencies and assisting the CRM team with ad hoc campaigns. You will predominantly be carrying out these duties using our dealer management system, Drive. Although some cross checking of our other systems will be required. Full training will be provided.
The ideal candidate will have excellent attention to detail, be self-motivated and able to prioritise their workload, have strong organisation and time management skills to ensure that tasks are completed within the timeframe given with good communication skills. Data entry experience is desired but not essential as full training will be given. Must be computer literate. Additional tasks would be data cleansing from monthly report, correct and report on any errors, update ‘Customer Type’ where relevant. Cross check data against Enquiry Max where relevant, e.g. to check for first name, to check marketing agreements are accurate. Assist with campaigns. Update Drive with any data errors and update ‘Customer Type’ where relevant. Remove the customers not required from the campaign, so that the event code is recorded on the correct records. Monthly duplication report. Identify if they are a duplicate. Deduplication. Use the deduplication facility to cleanse the database. Customer Care – may be required to log enquiries to cover holidays or in busy periods.
The role will be Monday to Friday, based at our Head Office in Salford Quays. Working hours are 20 per week, with some flexibility on the shift pattern. The hourly rate is £11.00 (annual salary £11,440)
We offer free parking within walking distance. Don’t drive? We are just minutes away from bus, rail and tram links to all over the Greater Manchester area.
At RRG Group we are dedicated to building a diverse, inclusive and authentic workplace, and believe that RRG Group is for Everyone. So, if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!