Administrator Haywards Heath, England
Job description
WSCC operate a range of children’s homes which provide a diverse range of services to some of the most vulnerable and ‘at risk’ children in the County, ranging in age from 7 to 18 years. These services include full time care (Looked After Children), short breaks, shared care, outreach services, day care and access to clubs and activities in the homes. The children looked after within our homes present varying levels of risk to themselves and others. The services we provide to those not looked after on a full-time basis have a significant and direct impact in reducing the risk of familial breakdown.
Our aim at WSCC is to put the children first and secure the best outcomes for them by listening to their needs and ensuring they have a voice and are heard. All children in residential care should be loved, happy, healthy, safe from harm and able to develop, thrive and fulfil their potential. It is our responsibility to ensure that this happens.
About The Job
Salary: £21,575 to £21,968 per annum, (pro rata £11,079 to £11,280) plus a Crawley Weighting allowance.
Working Pattern: Part time, 19 hours per week (split between two homes)
Contract Length: Permanent
Location: Crawley
Are you a highly organised individual?
Do you have strong administrative skills?
Are you customer focused?
If the above applies to you, we encourage you to apply for our administrator position. You will be supporting the team with various tasks from data entry, welcoming and signposting the public visiting council receptions, filing, arranging meetings and sending agendas, collating information, updating spreadsheets and updating council IT systems.
You will a great team player, with the ability to establish and sustain positive working relationships, as well as communicate effectively in English, both verbally and in writing. As someone who is versatile and open to change, you will relish the opportunity this position presents to meet service requirements, with a keen eye for accuracy and detail.
Experience and Skills
Key Skills:
- Good verbal communication skills for answering telephone queries effectively and communicating with colleagues and customers face to face and virtually.
- Clear and effective written communication skills to process information, to write non-standard correspondence under direction and respond to emails appropriately.
- Good numeracy skills in order to work with figures and data to make sound and accurate financial calculations and data collection, working methodically.
- Ability to embrace change and adapt to changing situations and new ways of working positively and effectively. Including the ability to learn new systems and processes.
- Sound IT skills enabling effective daily use of office applications such as Microsoft Outlook, Teams, Word and Excel.
Qualifications and/or experience:
- 4 GCSEs with A-C / 4-9 passes including Maths and English, or equivalent qualification or experience demonstrating that level of numeracy and literacy.
- Relevant technical knowledge of procedures and practices associated with delivering an administrative service.
- Experience of working in an office environment.
- Sound and accurate overall IT knowledge and experience in using Microsoft Office including Word, Excel and Teams.
Rewards and Benefits
In addition to working within a great team and a brilliant opportunity you will receive:
- 25 days annual leave plus bank holidays. Pro rata'd.
- A competitive salary
- A generous pension scheme.
- Training and development opportunities, including coaching and mentoring
- A range of discounts including Samsung, Argos, Wickes, TUI, Deliveroo and Asos
- Discounted membership at selected local sports and fitness centres
- A range of commuting and business travel discounts and initiatives.
For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.
Further Information
The reference number for this role is CAFHE04661.
For an informal conversation or for further information regarding the role, please contact:
Laure Francis (Business Manager) at [email protected]
For issues or queries regarding your application please contact [email protected].
To apply, upload your CV and cover letter explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
This post is subject to an enhanced DBS check, 5 years referencing and an occupational health check.
Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.
For information regarding your eligibility to apply for this role under our Disability, Veteran’s or WSCC Care Leaver's Guaranteed Interview Scheme, this can be found on our application help page.
Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Job Reference: CAFHE04661
