Job description
About the role:
Base Location: Slough - this role is office based a minimum of 3 days a week
Salary: £26,609 - £30,472 + London Allowance + a range of other benefits to support your family, finances and wellbeing
Working Pattern: Permanent | Full Time | Flexible working options available (This role is office based a minimum of 3 days a week. 4 to 5 days a week to start with for training)
We have a great opportunity for an Administrator to join our team.
As an Administrator you will undertake various tasks to ensure the consistent and effective delivery of business processes.
You will be confident communicating with our customers, and able to respond effectively to customer queries on the telephone, and in writing when needed.
As part of an efficient team, excellent communication and organisational skills are key.
Roles & responsibilities will include, but are not limited to:
- Provide financial & administrative support for functions across the team.
- Playing an integral part in the delivery of customer service and engineering project reporting.
- Respond to customer enquiries in a timely manner.
- Provide administrative support across the region where required, whilst working closely with the rest of the administration team.
What do I need?
To succeed in this role, you will have:
- Excellent communication skills with a strong attention to detail. You will be comfortable dealing with stakeholders at all levels in a professional and efficient manner.
- Advanced IT skills are essential.
- Experience dealing with staff, resources and budgets.
- A continuous improvement mindset with experience working within a team that delivers results in challenging environments.
- You'll be self-disciplined with excellent organisational skills and will be capable of working to deadlines in a high-pressure environment. Previous experience working in a customer focused environment would also be hugely beneficial.
About our Business
SSEN Distribution powers 3.8 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 3,500 people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital to achieving net-zero. By enabling a smarter, more resilient electricity network we're ensuring our local communities continue to receive the power they need, both now and in the future. We are consistently investing and innovating to improve network resilience and future-proof power supplies for life's changing demands, from rolling out large scale EV charging schemes to supporting small community generation projects.
What's in it for you?
An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments needed during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.
What happens now?
All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Kim on [email protected] / 01738 344051.
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a criminality and credit check.
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