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Job description

The Royal National Orthopedic Hospital NHS Trust (RNOH) provides a comprehensive range of neuro-musculoskeletal health care, ranging from the management of acute spinal injury or complex bone tumor to orthopedic medicine and specialist rehabilitation for chronic back pain sufferers. This broad range of neuro-musculoskeletal services is unique within the NHS.

We are seeking an experienced administrator who has previous or current knowledge with hospital processes or similar, which includes electronic and tertiary referrals to join the Peripheral Nerve Injury team.

You should ideally have:

• Knowledge of pathpoint / ERS PC knowledgeable
• Excellent communication skills
• Able to work effectively in a multi – disciplinary team
• Use your own initiative when prioritizing your workload
• Able to lead and maintain high standards of care alongside our trust values.
• Able to work well under pressure and be able to multi-task in this busy but friendly working environment.
• Have excellent Customer service skill

Please refer to the attached Job description and Person specification.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

Handle all referrals into the unit via ERS / PATHPOINT or tertiary referral and highlighting any urgent referrals to the clinical team.

Register all patients capturing all patient demographics correctly and accurately and recording the patients RTT pathway in “real time”

Request all imaging or other tests required prior to patients outpatient appointments.

Oversee daily enquiries from outside trusts/GP & internally and daily admin tasks for PNI unit – which includes – prepping Telephone / F2F clinics / Operation notes corrections.

Work as part of a team within the Unit to ensure a high quality service is maintained at all times during office hours, supporting printing & posting from Cscribe The above is not in-depth of other admin tasks that will be undertaken