Administrator Leeds, England
Job description
Job reference number 295969
Salary: £21,255 per annum and 6% bonus potential
22.5 days annual leave per annum plus bank holidays
Pension scheme
Full time, 37.5 hours per week, Monday to Friday. 08:00 - 16:00 or 08:30 - 16:30
Permanent
Leeds Mail Centre, Leodis Way, Stourton, Leeds, LS10 1AZ
Royal Mail Property & Facilities Solutions is responsible for maintaining and upgrading one of the largest corporate real estates in Europe and we work to the highest standards to ensure that our buildings follow legal and industrial regulations.
The Facilities Management team are responsible for the maintenance of c1,200 sites which includes local delivery offices, fleet workshops, admin building and our new, fully automated parcel super hubs.
To ensure the high standards are sustained, we have a vacancy for a Facilities Management Works Administrator based within the National Service Centre (NSC) in Leeds. This is an excellent opportunity to develop your career within a large Facilities Management function.
The role
Working in a fast-paced environment, with demanding timescales, you’ll provide a comprehensive administrative service to the NSC with a focus on delivering order requests within Service Level Agreements and targets.
Duties include updating jobs on various IT systems, monitoring the progression of tasks, processing timesheets for Cleaners and Engineering staff, raising purchase orders, ordering hire equipment, using management information for data analysis purposes and assisting with H&S and HR paperwork. Additionally, you’ll support several ad-hoc projects requests to include Christmas demand.
Using your excellent customer service skills, you’ll manage inbound/outbound enquires (via phone/email inboxes) in a timely and professional manner, develop effective relationships with internal and external colleagues, sub-contractors and managed agents, ensuring work requests are completed compliantly and on time.
Flexibility is key as you’ll be expected to cover varying tasks as required including annual leave cover and volume demands across other team areas.
About you
You need to demonstrate the following skills and experience on your CV:
- Strong administrative skills and experience (essential)
- Attention to detail and accuracy
- Good organisation and problem-solving skills
- Experience of working with Microsoft Office packages to include excel , with excellent keyboard skills
- Passion for customer service
- Ability to prioritise workloads and manage multiple tasks
- Ability to attend the Leeds office 3-5 days a week.
Location
We are operating a hybrid approach to attendance, and you will be required to be in the Leeds office 3 days a week with home/remote working option for the remaining 2 days. Additionally, all training will be conducted on site in Leeds (this may be full time for the duration of the training). Please note, this hybrid approach may change, subject to business requirements and you need to be fully flexible and if required, attend the Leeds office 5 days a week.
Leeds Mail Centre is located just off the M1 and has on-site parking for its staff. Its within close proximity to the city centre and has a frequent public transport links. There is an on-site gym and canteen facilities.
Closing Date: Tuesday 20th June. Please note, this advert may close early if the appropriate number of applications has been reached.
Interviews: We plan to hold the interviews at Leeds Mail Centre late June/early July
About Us
Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites. We pride ourselves in working to the highest standards of both technical assurance and customer service. It’s our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week. Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving. Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
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