Job description
Job Description
Administrator / Sales Executive
36.25 hours per week. 9:15am to 5pm Mon-Fri with 30minutes lunch break
Salary: £19,800 per year
Empire Pumps Ltd specialise in the manufacture and supply of chemical transfer pumps and systems.
We have a fantastic opportunity for an Administrator / Trainee Sales Engineer to join our fast- growing team, based in Dukinfield, Manchester.
Job Description
You will be responsible for providing an excellent end to end service to our customers.
Your key responsibilities will include:
- Answer telephones, including taking and relaying messages
- Acting as the first point of contact for customers on telephones and by email
- Monitor and order office supplies
- Raise, send and chase invoices
- Input orders and email order acknowledgements to customers
- Providing delivery notes and advising promised despatch dates to the Operations Manager
- Collate and provide copies of purchase orders and receipts to accountant
- Raise purchase orders and send to supply chain
- Maintain administration systems, including updating customer and supplier information on our system
- Book TNT deliveries online
- Printing, scanning and photocopying
- Deliver ad-hoc administrative tasks as required, including typing up written and verbal information
- Posting company literature to local post office
- Compiling customer quotes and following up
- Providing timely and accurate information to customers
- Liaising with Sales Engineers and Managers
- Updating customer relationship management system
- After probation period, office keys will be provided for opening and closing
Person specification
Your skills and experience will include:
- Delivering high quality customer service
- Providing accurate information
- Ability to use Microsoft word, excel and outlook (email)
- Friendly and personable manner, particularly on the telephone
- Excellent written skills
- Flexible and open to changing tasks in a fast-paced environment
- Experience of being responsible for own workload, including time management and multi- tasking
- Good attention to detail
- Excellent work ethic and professionalism at all times
- Trustworthy, reliable and a thorough understanding of confidentiality
Full training on processes, systems, products and customers will be provided.
Job Type: Full-time
Job Type: Full-time
Salary: From £19,800.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
COVID-19 considerations:
Our company has a Covid-19 policy which can be shared with the successful applicant.
Ability to commute/relocate:
- Dukinfield, SK16 4XE: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 27/02/2023